1. #1

    Phone doesn't work

    Hi, I hav XBOX ONE S, and playing Just Dance 2019. Also, I am using Nokia android phone and htc android phone. The htc works fine, Nokia is connected and disconnected during dance.
    Please help, so Nokia will work fine as htc on Just Dance.
    Thanks
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  2. #2
    UbiGabrinth's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    6,366
    This is from our Controller App troubleshooting FAQ

    Here is a list of potential causes that will stop the connection between your smartphone and the game session:
    - Notification popup
    - Low battery popup
    - Screen turned off
    - Phone turning off due to low battery

    Can you make sure none of those things are happening while the App is connected?
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