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  1. #1

    impossible to start the game on pc Gosht recon Widland

    hello or good evening to all the wildland community.
    I just bought the game on pc.
    I installed the game but it remains stuck on the loading screen.
    his charge but the game does not come. can you help me.
    I have other Uplay game that works very well but it remains blocked.
    I do not understand.
    i have a pc i9 graphics card 1080 (driver a day) a good warship to play any game.
    if you have a solution. thank you
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  2. #2
    UbiBasset's Avatar Ubisoft Support Staff
    Join Date
    Apr 2018
    Posts
    487
    Hey Jonivaliday! Sorry to hear you're having trouble loading your game up! Can you please start by verifying your files? If that does not help, please try reinstalling the game, and wait until it is fully finished installing before opening it (i.e. don't open it while it's still downloading, even if it says "Ready to Play.")

    If those steps don't work, please update this thread so we can figure out another solution!
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  3. #3
    I"ve the same problem... Reinstall doesnt work
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  4. #4
    UbiGabrinth's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    6,366
    Do you use any sort of RGB software? Please try disabling the process for it (such as LightingService.exe) before you start up the game if so.
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  5. #5

    download problem

    I install and reinstall the game but each time the download stops after 20 gigas and must be restarted to finish. (each time).
    I hope to be able to download it at once.
    I have the fiber so big debit internet but it is charged at 20gigas / second. my other game Uplay download at once.
    I think my problem starts here I have to download the game twice.
    But when I finish downloading the game I check the game it is not corrupt.
    But lke game does not work
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  6. #6
    There is already an other thread for the problem with the endless loading screen:
    https://forums.ubisoft.com/showthrea...loading-screen
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  7. #7

    support help please

    I send a message to support the number is: 09642304
    I put all the information you ask me for support.
    but it is difficult for me to find the answer message if it has one because I am asked for my username but the page is blocked so frankly
    I do not know what to do except wait for the mail response to my problem.
    My first Uplay game with concern.
    i have six rainbow and 2 division that function well so far but gosht recon wildand big worries.
    I hope to find a positive outcome to my problem

    thank you
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  8. #8
    Originally Posted by UbiBasset Go to original post
    Hey Jonivaliday! Sorry to hear you're having trouble loading your game up! Can you please start by verifying your files? If that does not help, please try reinstalling the game, and wait until it is fully finished installing before opening it (i.e. don't open it while it's still downloading, even if it says "Ready to Play.")

    If those steps don't work, please update this thread so we can figure out another solution!


    I send a message to support the number is: 09642304
    I put all the information you ask me for support.
    but it is difficult for me to find the answer message if it has one because I am asked for my username but the page is blocked so frankly
    I do not know what to do except wait for the mail response to my problem.
    My first Uplay game with concern.
    i have six rainbow and 2 division that function well so far but gosht recon wildand big worries.
    I hope to find a positive outcome to my problem

    thank you
    Share this post

  9. #9
    to say the truth I think no one has the answer to the screen "loading" I write all his for the post goes back and maybe someone helps us
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