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  1. #1

    Audio Issue PS4 Pro

    Dear developers.

    I have a following issue with the game.

    • My gunfire sound loses about 90% about itself. The gun sounds like a sneeze.
    • A dialogue of electronic devices mutes.
    • A dialogue of commanders come from my controller instead of headphones.
    • Explosion sounds turn muddy.
    • The audio chat of the game goes off.


    These issues come at the same time.
    This happens randomly and I have no idea what causes this.
    Some times the game is able to go back in normal, but usually, I need to reboot the game to fix this.
    This is very annoying especially when I am playing a mission.

    For your information to fix this bug:

    I play on PS4 Pro like said in the title.
    The console is plugged to a cable modem with a wire.
    I use Playstations party to chat with my friend who is playing with me in our clan (because we don't trust the function of the clan chat).
    This issue might be also on regular PS4 and other systems.

    I hope you see this and fix it soon.
    We really enjoy the game and so far it has been the best shooter of this year.

    Best regards,
    Jaakko
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  2. #2
    Better posting this in the support forum and a mod may eventually get around to asking you for a video of it happening despite the fact it's in console so its not that easy to get video evidence.
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  3. #3
    Thanks.
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  4. #4
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello Talvitie,

    Sorry to hear that you experienced audio issues

    Are you still having any issues after the last maintenance?
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