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  1. #1

    ps4 deleting game data every few plays

    Hi ive owned division 2 from launch just recently every few attempts to play the game has had to reinstall its data from disc and redownload th elatest patch from the net, its totally random when this occurs but you turn on the ps4 insert the disc and it has to reinstall everything again but only soemtimes and only randomly.. the ps4 has no issues with any other title over 20 discs and recompiling the hard drive etc deleting game data forcefully and reinstalling has no effect on stopping this, anyone else have this issue or any ideas to stop it?
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  2. #2
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Mar 2017
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    7,279
    Hey,

    Sorry to hear that.

    I would recommend trying the steps here to see if this helps the issue.

    If you continue to experience issues after this, I would recommend contacting Sony support here.
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  3. #3
    tried all those suggested fixes sony support suggests contacting you, you suggest contacting sony support....
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  4. #4
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Mar 2017
    Posts
    7,279
    Thanks for getting back to us.

    If the game is being deleted from your console, this could indicate an issue with the console itself, or possibly the hard drive, which is something we would be unable to assist with.

    Can you confirm how much space you have left on the console hard drive?
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  5. #5
    hi dont think thats the issue ive over 1/2 tb left on the drive
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