1. #1

    Error Deploying Troops - Server Connection Error

    Okay so this is really starting to get on my nerves. I take pride in fighting for my faction in faction wars and making sure we have the most territory but to do that I need troops. I've played two 4v4AI breaches and received absolutely no troops from them which is considerably annoying. This started happening after I lost connection during a breach prior to the two where I received no troops. Please help, I want to get back into helping the Knights win. Deus vult brothers.
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  2. #2

    Resolved

    Okay so the problem does seem to've resolved itself after a few more matches but that does not make up for the troops lost and time wasted. It would be nice to see this problem prevented in the future.
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  3. #3
    Ubi-Litten's Avatar Ubisoft Support Staff
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    Oct 2018
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    2,009
    Hi there, thanks for getting back to us and confirming you have been able to get this resolved, but apologies you had to experience this in the first place. We will certainly pass your feedback along for further investigation and while we hope you do not experience this again, if you do could we ask that you attempt to grab an image or short video clip showing that you are not receiving the expected rewards at the end of a match.
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  4. #4
    I have the same problem, it's been a day now, and when I finish each game they don't give me loot, no metal or anything, please do something.
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  5. #5
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Oct 2018
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    Hi Cr4zydild!
    Are you still experiencing this? Can you share a short video showing the issue?
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  6. #6
    Yes.
    This is the message that I get when I enter the game.
    https://drive.google.com/file/d/1RDa...ew?usp=sharing

    And these are the messages that I get when I finish a game.
    https://drive.google.com/file/d/1SA6...ew?usp=sharing

    Please fix that, I don't get xp or loot.
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  7. #7
    ubi-smash's Avatar Ubisoft Support Staff
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    Sep 2019
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    1,099
    Hey Cr4zydild, I'm afraid I was unable to open the attachments shared from the link provided. Could you share the image directly to your post here or provide the error message you are receiving?
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  8. #8
    When I open the game and it loads, I get the message: "Faccion War current state is unavailable. Troops cannot be deployed right now. Please try again later."
    https://drive.google.com/file/d/1RDa...ew?usp=sharing

    and when I finish a game I get the following messages. First: "Erro deploying troops-server error" and later: "We´re sorry, but our servers are taking longer to respond than anticipated. Your rewards will be added automatically when the response comes in."
    https://drive.google.com/file/d/1SA6...ew?usp=sharing

    I have been with this problem for 3 days, I do not receive, steel, xp or loot.
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  9. #9
    And just in case, the NAT is green, I rebooted the router, reinstalled the game, tried another computer with my account, tried another internet network, and nothing.
     1 people found this helpful
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  10. #10

    Problem

    Hi, I'm a new player of this game and I've been having this problem for three days. I want to know if you have already solve it and what did you do because I don't get any xp or steel to buy new characters
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