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  1. #1

    How do i unlink my epic games account from uplay

    I want to know where i can unlink my epic games from uplay as both sites do not show each other the only options i get to link/unlink accounts are PSN, Xbox, Nintendo, Twitch and steam please help, thanks
     19 people found this helpful
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  2. #2
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Hi there! For unlinking assistance, please submit a ticket.
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  3. #3
    Is it works? And in approximate how much time did it take?
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  4. #4
    Ubi-Woofer's Avatar Ubisoft Support Staff
    Join Date
    Aug 2019
    Location
    United Kingdom
    Posts
    2,883
    Hey AlJamk, we aim to reply to cases within 48 hours, though this is not always possible if we do have a higher volume of contacts than usual.

    You're welcome to contact us via our support site and then leave the case reference number here in this thread, for us to ensure that it reaches the correct team for handling.
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  5. #5
    Super late response but for anyone else trying to figure it out.
    Just go to the link that UbiMorning provided and use live chat, only took 5 min to have it done.

    Keep in mind that you have to contact epic and repeat the same process.
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  6. #6
    UbiDork's Avatar Community Manager
    Join Date
    Dec 2018
    Posts
    5,209
    EllmansWorld: Thanks for that update, EllmansWorld, and for promoting our support! Yes, please create a support ticket!

    You can also create a support ticket with our social media support on the Ubisoft Support Facebook or Ubisoft Support Twitter!
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  7. #7
    I am waiting 3 days now... it says that it is in progress for two days already and nothing happened yet._.
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  8. #8
    UbiDork's Avatar Community Manager
    Join Date
    Dec 2018
    Posts
    5,209
    FistMaster69420: Hi there! Can you give me more information as to what issue you're having at this time?
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  9. #9
    I just want to get my account unlinked from epic games... that is all.
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  10. #10
    Ok it unlinked now but now it says: " Sorry, but this ubisoft account has already been associated with another Epic Games account." What now?
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