[PC]Language is Chinese | Forums

[praudmrcry]

Hello!
I received "For Honor" for PC from Epic store and the language is Chincese for some reaseon. In addition I can't change language to English in In-game menu. (it's locked).
Can anyone please help me?

I already tried chancing "options.ini" in C:\Users\%Username\Documents\My Games\For Honor

[Ubi-Mark.]

Hello praudmrcry, welcome to the forums!

Could you please create a ticket on our Support Site? Our support team will be more than happy to assist you.

[Vasya_Petroff]

Hi everyone,

I have the same problem as praudmrcry. I got it for free in Epic Games store. Do I need to create a ticket on support site too?

[Vasya_Petroff]

Hi praudmrcry,

As I wrote I have the same problem as you have. I would like to interest if you created a ticket on support site?
Is there any answer?

I would be very appreciated if you let me know about the support's answer.

Thank you in advance

[Ubi-Swaggins]

Hey folks,

If you have received the Chinese version of your game, it is more than likely due to your IP location.

If you have been given the wrong language for your area, please contact Epic and let them know as we cannot change it on our side.

[Vasya_Petroff]

Hi support,

Before I had gotten For Honor I got Metro Exodus and Rime. Right now I have installed Gnog.
And everything was fine with my IP address. All actions were done from the same place, the same computer.

And this is the answer for my request from Epic Games

Epic Games Player Support - Konstantinos P
August 08, 2019, 17:00 +0300 | Conversation ID: #16456791
Hello Valeriy,

Thank you for contacting Epic Games Store Support. My name is Konstantinos and I will gladly provide you with all the appropriate information regarding your request. As a player myself I totally understand how you might be feeling but the permissions and the folder management is something we are far from being authorised to make any changes.

Allow me to explain to you that besides being the vendor, we are far from being authorised to make any changes on the folders of the game or permissions. Let me tell you that only the developers can assist you with this since we are only the platform that the game is on. In case you want to know more I would suggest to contact the developer through the following link: https://support.ubi.com/en-GB.

Despite the nature of the situation, I have to say you seem like a great person, and I can appreciate how patient and respectful you've been both to me and in general so far.

Do let us know if you need anything else. We will be here at your disposal in order to assist you.

Warm regards,

[Ubi-Swaggins]

Hey Vasya_Petroff,

Thanks for the update about this, I will raise this with the dev team so they can investigate the matter with Epic.