[PC]Epic "PI-UBI-01" error code | Forums

[Ubi-WheelyDuck]

ik probeer rainbow six seige te downloaden via epic games vanwegen halloween kortning maar hij geeft de hele tijd de foutcode PI-UBI-01: 102008.
hou kan ik dit fixen want ik zou het wel leuk vinden om het spel binnenkort te kunnen spelen

Hey CrustyCroisant,

Sorry to see that you are having this issue.

In this instance I would advise to open a new case with us so we can take a deep look at your account so we can get an understanding as to why you are getting this error.

Many thanks in advance

[koraykorac1976]

My brother bought division 2 from turkey for me, i live in cyprus. Both account set to turkey and cant link my account also i get this 102008 error. This is not acceptable, if i buy a game any country why i cant play out of that country?

[UbiShikallum]

Hey koraykorac1976,

I'm sorry to see you are having some issues. Can you please contact us on the support site so we can look into this for you?

[GeoSnipeZ]

Like you said i tried to talk to epic but it isnt workingg I BOUGHT WHEN I WAS IN FRANCE AND THEN CAME BACK TO LEBANON THEN I GOT THIS ERROR I REALLY WANTED TO PLAY THOSE GAMES PLEASE LET UBISOFT TALK TO THEM

[surferwyld1]

I am having the same issue, I managed to get epic to change my country to match my ubisoft account (because Ubisoft has yet to reply to my support ticket) but nothing has changed.

[surferwyld1]

My case # is 13836771

[surferwyld1]

I am having the same issue, my countries all match my location but nothing is working. I have submitted the screenshots to my case. The case # is 13836771

[Ubi-Houck]

Hello!

Sorry to hear you are having issues with the PI-UBI-01 error.

Like you said i tried to talk to epic but it isnt workingg I BOUGHT WHEN I WAS IN FRANCE AND THEN CAME BACK TO LEBANON THEN I GOT THIS ERROR I REALLY WANTED TO PLAY THOSE GAMES PLEASE LET UBISOFT TALK TO THEM

I can see the team got back to your ticket, please do update that if you need assistance changing the country on your Ubisoft account.

Please note that the country listed on both your Epic and Ubisoft accounts will need to match, as well as your physical location.

I am afraid we are not able to contact Epic on your behalf related to your Epic account details.

I am having the same issue, I managed to get epic to change my country to match my ubisoft account (because Ubisoft has yet to reply to my support ticket) but nothing has changed.

Thanks for creating the support ticket, the team will be able to assist you with making sure you have the right country on the account.

I am sorry for any delays.

Thanks!