[PC]Game randomly closes itself without any error notification | Forums

[Shaggy01Percent]

During a match the game randomly closes itself without any sort of notification. This happens both in dominion and breach.

The first time it happened was yesterday while I was in training mode testing the new hero and I actually got a crash report via the Ubisoft app (I sent the report), but after that I haven't got any more error notifications.

Windows 10 Pro
Intel I7-8700
AMD VEGA 56 (driver version 19.3.3)

[Ubi-Swaggins]

Hey Shaggy01Percent,

Sorry to hear that!

Is there any consistency to the crash? Does it occur as soon as you load into a game or can it occur randomly?

[Shaggy01Percent]

Hey Shaggy01Percent,

Sorry to hear that!

Is there any consistency to the crash? Does it occur as soon as you load into a game or can it occur randomly?

It occurs randomly.
This morning I updated to the latest drivers version 19.5.2 and I thought it solved the problem because I was able to play some games successfully, but this afternoon I had another crash.

[Ubi-Litten]

Hi there, sorry to hear you are experiencing this in game. While I understand you may have already attempted some of these steps, could we first ask you to work through our troubleshooting FAQ, particularly verifying your game files and making sure your system is up to date.

If you are still experiencing this issue after completing these steps could we request you send us your dxdiag and msinfo reports as advised at the bottom of the previous FAQ, you can also find more details on how to do this here.