1. #1
    Sandholm's Avatar Senior Member
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    Mar 2014
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    Frame freezing

    When will the game be running smoothly on the Nintendo switch? it seems to be running worse after each update. now I am getting frame freezes every other minute for a whole second every time it freezes. the price of the game is the same as on other consoles. I can deal with it not looking as good because it is on a handheld console. but when it is lagging it just annoys me, I am sure of that there are a lot of other players too, that are annoyed with it just not running smoothly...
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  2. #2
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Jan 2019
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    Originally Posted by Sandholm Go to original post
    When will the game be running smoothly on the Nintendo switch? it seems to be running worse after each update. now I am getting frame freezes every other minute for a whole second every time it freezes. the price of the game is the same as on other consoles. I can deal with it not looking as good because it is on a handheld console. but when it is lagging it just annoys me, I am sure of that there are a lot of other players too, that are annoyed with it just not running smoothly...
    Hi Sandholm, I'm sorry you've been experiencing in-game stuttering / freezes.

    Can you please confirm if you're still experiencing this issue? If so, I'd like to gather more information:

    - Do you notice this with every track, or only particular tracks?
    - Does this happen when handheld, docked, or both?

    We also have an FAQ which should help you: https://support.ubi.com/en-gb/faqs/000027477/

    This issue does not seem to affect most players, so I'm trying to understand why this affects you. Once we know, we will be in a better position to resolve the source of the issue.
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  3. #3
    I'm having same issue. No matter the track it's always lagging or freezing. As support has told me to redownload the game I have Uninstalled 11 different times but it never helps or changes anything!
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  4. #4
    Same here. On all tracks ! Tried to uninstall too, it didn’t change anything. The worse is when you didn’t close the game and put the switch in standby mode then try to play some time after.
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  5. #5
    Yeah, the freezing n stuff is really annoying. I think all platforms are experiencing it after this last patch. It's not quite as bad as the crashing I deal with or the crazy fast forward mode in mp, but def needs to be fixed.
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