Mine was working again perfectly and I was happy to finally be able to get those challenger crates. But then...all of a sudden in the last week or so I stopped having any challengers on my map AND I realized that almost every thing I had earned from the challenger crates disappeared from my inventory. So that's wonderful to be thinking I'm finally getting stuff I've been missing out on only to discover it's all gone when I go to use them...
Originally Posted by s0ad667 Go to original postPlease contact our Support Team so they can look into this for you directly. Thank you.Originally Posted by BCDraven Go to original post
I did that after week 1 after launch, when my challengers disappeared, but for over 4 months and nothing could be done about it.Originally Posted by UbiCosmos Go to original post
I'll try again.
They showed again last night on my map and I ran two and opened two crates...I'll check after work to see if the items are missing. I see all the problems I've been having posted all over these forums and people have been contacting support for months. The response I keep seeing is the equivalent to, "did you turn it off then on again" so it feels like a waste of time to contact support. Just trying to be honest here. I so want to overlook all the problems because the core game is awesome, probably the best ever. But the issues and things just out right disappearing is majorly concerning. You end up in a cycle of earning, having it taken away and the only way to get back some of it is to spend your coins or acorns...that's if they are available in the store.