RESOLVED - Degradation 01.07.2019 - Uplay PC - PC | Forums

[consanguineus]

I'm in too! (for now)

[olivr.MJAU]

I lost my old phone with the Google Auth, changed my pass, and now I can't login both in app and website to change account details(primarily take off 2FA)

What happened to the good old Security questions???.I also lost my back-up keys. SO I guess that's on me. Please advise.

[Okka676867]

What does this fancy "visual issues caused by Degradation" or something actually mean?

[ttv-xstormbeatx]

I have a friend from Eastern CAD that is able to log in but , I Eastern States can not.

Also i bought a booster and was wondering if i was gonna be refunded to reimbursed for the booster i bought?

[Krokodeilakias]

Its ok for me now, all fixed <3 thnx ubi for the quick fix <3

[Meralco-]

none of that worked for me. however, on the upside. they might have fixed it as of 4:31AM UTC+8

[Meralco-]

open a ticket with ubisoft support.

[ibo686]

I can't access my account on the desktop app !!! I can't play...
''Your account has been accessed from another location. This may...''


https://drive.google.com/drive/u/0/my-drive

[MaraxX51]

Try linking UPLAY to steam as a game.. then open UPLAY in steam and log in. Least I got in to play

[Peiren85]

I did the following and it was successful for me.
I logged in to my account via the browser and changed the password there.
Then I tried the login over the client again. That did not work.
So I logged in again via the browser and changed the password again in my old password.
Then I tried it again in the client but also that did not work.
So I just started a game (in my case Assassin's Creed Odyssey) via the desktop shortcut.
You have to sign up again.
No catch on remember me.
That worked for me.

I hope it works for you too.