[PC]Why ubisoft support is so incompetent? | Forums

[Frattaglia.]

I opened a support ticket 56 days ago for a purchase occurred but never recognized on uplay.

Why, after almost TWO MONTHS, the support is unable to provide me with a solution or a refund at least?

The only messages I ever received by the ubisoft staff is about to wait.

Fiftyseven days of waiting aren't enough?

Are they really doing something to address the problem, or their plan is to steal a customer's money a let him die of old age waiting for something will never come?

I feel you are mocking me and I'm tired of this ridiculous situation.

I demand clear and verifiable answers.

The support hasn't updated me on the issue for weeks and does not respond to my questions.

If thread bumping is forbidden by the forum rules I'm ready to open a new thread every ****ing day to come until my sacrosanct rights will be respected.

[Ubi-Matcha]

Hey Frattaglia.

As you were warned in your last thread, bumping is against our forum rules. Our rules also cover spamming the same post or topic.
Further disregard for our forum rules will result in a ban.

Your ticket was escalated to our team and will be answered as soon as possible. Please do not repeatedly update your ticket in this time.

If there's anything else you need assistance with let us know.