1. #1

    Having issues with TC tracks marked as Favorites

    I added a few tracks from TC to my Favorites today, then I realized they weren't showing up in the Favorites filter. It's not always immediately obvious because the sorting RL uses for this filter appears to be "Random, Screw You". I searched for those missing tracks and they show the icon that they're in my Favorites, except they're not. I had 52 visible tracks in my Favorites filter at that time, then I rebooted, and then I was down to 50, so a couple more had gotten lost. I searched for some tracks I knew I had made Favorites, they had the icon present, so I chose to un-Favorite them and then add them again. I checked my Favorites filter and it was up to 54. This was all looking good. Then I rebooted and it's back to 50, and again just sorted randomly so I'm not sure which ones have gotten lost.

    What is going on?

    Is there a server limit of 50 perhaps? So locally I can add more but then as soon as I reboot it's back to 50? If so, why? I can't trust the Downloaded filter because that is capped at 100 (iirc Tyrion said that). I can't use the Play Later filter because as soon as you beat a track it disappears. And now I can't trust the Favorites filter.

    This is on Steam. Anyone seen anything like this on any platform?
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  2. #2
    UbiCosmos's Avatar Community Representative
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    Hey there Scruffy McGuffy,

    Thanks for sharing your platform with us! I am not aware that there is a 50 track limit. Can you please reach out to our Support Team so they can further investigate this? Thank you.
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  3. #3
    Here is a video that shows the same issue the OP is having
    https://www.youtube.com/watch?v=BKhLvK1M16U
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  4. #4
    Cody, thanks for that. Yes I'm seeing similar issues as that too now.

    Each time I boot the game my Favorites only shows 50 tracks, even though I have more set as Favs and the filter can show more than 50 before I reboot. Are other people seeing more than 50 tracks in their Favorites and having no issues with losing some? I also see tracks in my Favs which do not have the icon and the button prompt shows to "add to Favorites". Some of those tracks I recently removed from my Favs so they shouldn't be there, others I did not remove. There are various screwed up things going on here.

    I did open a support ticket, for all the good it'll do.

    May I recommend in future doing this thing which other studios do? It's called TESTING, also known as QUALITY ASSURANCE. If I can't trust the Favorites system then Track Central's value to me as a player goes way down, since if I can't reliably and quickly find the tracks I want to keep what's the point?
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  5. #5
    Originally Posted by Scruffy McGuffy Go to original post
    If I can't trust the Favorites system then Track Central's value to me as a player goes way down, since if I can't reliably and quickly find the tracks I want to keep what's the point?
    The point is buy premium tracks instead of free TC content.
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  6. #6
    s0ad667's Avatar Senior Member
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    Have the same issue since the game came out, reported it back then, still it's there though. I keep adding those favorites and hoping it might get fixed someday.
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  7. #7
    I got this response,

    "Thank you for reporting this issue. I sincerely apologize for any inconvenience this may have caused you.

    This issue has been forwarded up to the development team for further review. We are aware of this issue and are currently investigating."
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