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  1. #1
    Z0M0's Avatar Junior Member
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    Mar 2018
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    "Story can't load"

    I finished my story but have not published it yet. I wanna try it out before I publish it but every time I try, this comes up:

    "The story cannot be loaded properly on our side ..."

    I've read the manual and tried over and over again.

    I don't have an error window in the creating mode at least.


    Have I done something wrong on my end or do I just have to wait?
     2 people found this helpful
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  2. #2
    Hello. I have de same problem and i can't test my story.
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  3. #3
    TopazUbisoft's Avatar Junior Member
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    Same for me

    Didn't do that to me at first, but after a few hours it started doing that.
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  4. #4
    Originally Posted by TopazUbisoft Go to original post
    Didn't do that to me at first, but after a few hours it started doing that.
    Same problem here, I could play my story, but today after some time I started to get this error...
    Maybe is something server-side? Cause it's strange that we started to get this error after it used to work.
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  5. #5
    Yeah, same issue here.
    I was able to test my quest before, but now it says they can't load it.
    Maybe the server is in maintenance?
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  6. #6
    Make sure to not have a second quest in the story, or third quest that is not linked with the 1st quest, that should be complete. Also, make sure to actually delete the quests that are not linked in any way with the previous ones.
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  7. #7
    TopazUbisoft's Avatar Junior Member
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    It’s not that, I just checked
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  8. #8
    Ubi-RealDude's Avatar Community Manager
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    Oct 2018
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    Hey everyone. Thanks for the reports on this. I've added some comments to my notes.

    In the meantime, you may to try using a different browser, checking your game and SC settings, and ensuring that Uplay is up to date.
     1 people found this helpful
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  9. #9
    So I'm having a similar problem. I cant load my most recent draft. Getting the same errors as y'all but I CAN load and play my first draft and published story. Unfortunately it was trash and for some reason won't let me delete it.
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  10. #10
    TopazUbisoft's Avatar Junior Member
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    One last thing that I think will help you. I can play other people's stories but not my own. Wanted to clarify that.
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