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Greetings! The Division forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    Cannot pair with other player about the game of the PS4 platform.

    When go to pair with other player about the game of the PS4 platform, it is work with loading the pair program. But the pair program is auto to stop the program and cannot pair with other player to play the game after choosing the pair program.
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  2. #2
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    5,119
    I am sorry to hear that you are experiencing connectivity issues in The Division 2.

    Can you please these connectivity troubleshooting steps.

    If the issue persists, could you please submit a support ticket and attach an image of your port settings on your router and our Customer Support team will investigate this further for you.
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  3. #3
    Thanks. The problem was solved.
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  4. #4
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    Hey Benchan730,

    Thank you for getting back to us.

    If you need further support, please do not hesitate to let us know.
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