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  1. #1

    Can't download the game

    So I bought the game at gamestop and when I put the disk in the drive it doesn't load. All other games work, but that one doesn't. Got the disk changed yesterday but still nothing. Also tried some things on the Xbox one but nothing seems to work. Is there a chance I can get a code for the game somewhere to download it without the disk out of the store?
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  2. #2
    UBI-Froggard's Avatar Ubisoft Support Staff EMEA
    Join Date
    Oct 2014
    Location
    UK
    Posts
    2,509
    Hey,

    That's strange but I'm afraid we can't provide codes for it on console, no. The only thing we can suggest for a download copy is to just refund it at gamestop and buy the game digitally off the Xbox Store instead.
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