Afternoon
At a bit of a loss here but wondering if anyone has any idea how to fix this issue?
So I've downloaded Division 1 again from the PS store after uninstalling when Division 2 launched and the download completes successfully, however when I try to launch the game it sticks at the screen with the picture of the agent, prior to even getting to the main loading screen?
I've deleted and re-installed, updated licenses from account management on my PS4 but still the same issue happens when trying to launch the game. All other games, hard copies or from the store will launch without issue, only Division 1 seems to be affected
Any ideas?
Hey StanFree1903, when downloading the game, allow it download fully before attempting to play it. If the issue is occurring despite you doing this (or having already done that in previous downloads) then head on over to Ubisoft Support and they'll do their best to help you find a solution.