1. #1

    Connection issues

    Dear supporters,



    I am not certain whats the cause of this and i really hope someone of you can recommend something, my game doesn't connect, no matter what i do.

    The Switch console however is online with a strong connection, my Internet connection itself obviously is fine as well.

    I started the console and the game and right away the console froze as it usually happens when i start Trials... still.
    I restarted the console and started Trials Rising again at 1st it connected me.I went to my profile checking out what Position im and i wanted to race when it suddenly disconnected me and i recieved the Error Code: 2-AN2A-9999.


    I tried resetting the console once again, I've been doing the troubleshooting, restarted my router even but nothing works I still get the same error. What else can i do?
    Share this post

  2. #2
    Yeah. No Connection for me too. I assume it's just because of the new patch and associated delays in getting connected to ubi servers. Hopefully, available again soon.
    Share this post

  3. #3
    Ah thanks for the Reply mate, so ist cause of the update. I closed the Software after my inital post only to see the game wants to update. I figured whats going on. But I am really glad to know it's not just me.
    Share this post

  4. #4
    Ubi-MrDrPink's Avatar Community Manager
    Join Date
    Aug 2017
    Location
    Twitter: @MrDrPink
    Posts
    1,040
    Hello there,

    At the time of writing these posts there was a maintenance happen across all platform (full details available here). This maintenance has now finished and you should be able to connect to online services again, please let us know if you have any other troubles
    Share this post