1. #11
    Got the same problem, bought three months of JDU on NS and changed to a new console, then it kept making me to subscribe to JDU, when I clicked the button nothing happened, not having the access to any of the JDU songs.
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  2. #12
    Originally Posted by UbiSailorScout Go to original post
    Hi JVF.Arts! For assistance with Just Dance Now, please submit a ticket.
    I did. But no one is replying and it has been far past 48 hours. Just like the person who started this forum, im losing my money for no reason and im not getting answers
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  3. #13
    Originally Posted by syafiqahtaufek Go to original post
    Yup, already did.
    was your issue solved? ubisoft is getting on my nerves
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  4. #14
    UbiMorning's Avatar Community Representative
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    Sep 2017
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    15,450
    Got the same problem, bought three months of JDU on NS and changed to a new console, then it kept making me to subscribe to JDU, when I clicked the button nothing happened, not having the access to any of the JDU songs.
    @ jocelyn1324 Have you played the 4 songs in order to unlock JDU?
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  5. #15

    Case no. 10273159

    Been two days already since I subscribed to JDU thru PS4 still no solution to problem already sent a screenshot of my virtual receipt and order number.
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  6. #16
    Ubi-Keo's Avatar Ubisoft Support Staff
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    Jul 2017
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    UK
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    5,119
    Originally Posted by Onikino888 Go to original post
    Been two days already since I subscribed to JDU thru PS4 still no solution to problem already sent a screenshot of my virtual receipt and order number.
    I can see that Customer Support have responded to your ticket, advising you to contact Sony.

    If you require any further assistance please update your ticket.
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  7. #17
    Dang. I'm also having this issue. This is really unacceptable. I have contacted them through Twitter too and no response. Ugh. How frustrating. Is there even a fix to this or was it just a waste of money??
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  8. #18

    Just dance 2020 unlimites pass

    I have a Just dance 2020, and purchased the 3 month pass via PS store, but whenever i play just dance nothing happens and everytime i click at subscribe it transfers me to PS store and get this message "This content cannot be selected at this time", i have a singapore account
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  9. #19
    UbiDork's Avatar Community Manager
    Join Date
    Dec 2018
    Posts
    5,209
    Olegna0917: Thank you for reaching out about this! I looked at your account and it looks like your JDU expired. Also, are you using a VPN at this time? I am seeing that you're located in a different region than you stated.
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  10. #20

    Same problem here... bought 1 month of Just Dance Unlimited in PS4... DOESN'T WORK

    Location: Israel

    BUGS:

    1. When trying to buy from the game itself, PS4 store is opened with a "This content cannot be selected at this time" message
    2. When finally buying straight from PS4 store and reloading the game, I don't see the unlimited catalog at all

    Already tried to refresh licenses but nothing happens.

    This is a serious Bug falks... you are literally stealing customer's money.
     1 people found this helpful
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