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  1. #1

    Still havent received the teddy bear backpack from my preorder

    I preordered my darkzone edition on 8/21/18, and still have received my teddy bear backpack key chain.
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello ExoPatriot,

    Sorry to hear that. Could you Please create a support ticket our support site? A specialist for the Store would be able to investigate further and in more detail than I am able to via forums.
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  3. #3
    The teddy bear is PC pre-orders through the Ubisoft store only. Yes, that's as dumb as you think it could be, especially since it's literally the icon they use for backpack trophies, yet 95% of the players will never be able to get one...
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