Suspended but no email? | Forums

[Tasmann44]

I launched the game just now and it wouldn't let me in because it says I was suspended, but there's no information on it and it just says to check my email, but there's no email. What the hell, Ubisoft?

[itsQmak]

Exactly same problem here! My chat privileges were suspended before, but i didn't do anything that would get me banned... What the hell is this, i'm over 2k hours in this game, and i spent a lot of money on it.... What the hell happened. I didn't get any email either.

[Tasmann44]

A full day later, and I still don't have an email. I thought this kind of stuff would be automated.

[Tasmann44]

A full day and a half later, and I still never got the email from the For Honor team. I had to go to Ubisoft support to find out the nature of the suspension. Thankfully only a temporary thing. I would respectfully ask that the For Honor team check to make sure the automated email system isn't broken or have more diligence in ensuring those emails are sent out when account action is taken. Ubisoft support however was quite helpful today and I managed to find out it was a very short temp ban. Thank you.

[Ubi-Swaggins]

Hey Tasmann44,

If you have been sanctioned and do not know why or have not received an e-mail, please create a ticket on our website and the team will get back to you.