Teamwar participation not registered and no teamwar pack recieved | Forums

[sh4rk1971]

For this weeks team war my participation did not register even though I completed my matches ... and I did not receive the team war pack.... what can be done if anything. Adding my scores would not have affected the outcome, but it does affect my teams perception of my participation.

[Ubi-Toller]

Hello there!
I may be able to check this, but if not I know where to send you. Did you lose your three matches, or did your win them?

[sh4rk1971]

Hello there!
I may be able to check this, but if not I know where to send you. Did you lose your three matches, or did your win them?

I won all three of my matches, let me know what more you need from me to look into it

[Ubi-Toller]

All right, in that case I will suggest you reach out to Ubisoft Customer Support. They'll be able to access the information needed to check this for you. Would you like me to send you a link to their site?

[sh4rk1971]

Please ...

[Ubi-Toller]

No problem! You can reach them right here. They're open 24/7 so you should hear back sooner than later.