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  1. #1

    farcry 4 stopped after loading picture

    I started game and the loading picture appeared ,but after that nothing happened,game just refused to open ,there weren't even any error reports or warning appeared.I played farcry4 a few months ago,it ran perfectly on my computer,but it doesn't work now. It seems that it's because of recent update for Chinese(or Japanese?) . I've tried follow another thread's steps,downloaded AMD ryzen Master,but Amd ryzen master reported it doesn't support my computer CPU of my computer is AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx
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  2. #2
    WID992007's Avatar Senior Member
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    if it ran before on your machine try this

    go to add remove programs in control panel \ programs and features


    remove the Uplay launcher ( select uninstall )


    open your PC to where it was installed make sure all folders are removed and deleted

    NOW ...




    REBOOT YOUR PC (IMPORTANT STEP ) <<<<------------------------------


    Download the updated Uplay launcher from the Uplay web page
    you can get it here https://uplay.ubisoft.com


    install it ... try your game again
     1 people found this helpful
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  3. #3
    thanks it works now
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  4. #4
    WID992007's Avatar Senior Member
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    Originally Posted by Hugesoft_Chuyan Go to original post
    thanks it works now
    Glad you found your fix !
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  5. #5
    UbiGabrinth's Avatar Ubisoft Support Staff
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    Mar 2017
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    I'm glad to hear the game is now working for you. Thanks for the help, WID.
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  6. #6
    WID992007's Avatar Senior Member
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    Originally Posted by UbiGabrinth Go to original post
    I'm glad to hear the game is now working for you. Thanks for the help, WID.

    no Problem .. that's what i do..try help others enjoy a game i enjoyed and still enjoy ..hey .it got me a free trip to LA to go to E 3 in 2017
    https://far-cry.ubisoft.com/farcry5/...-star-players/

    so i must be doing something right
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  7. #7

    Issue continues

    Hi , I am facing the same issue. I was playing the game today morning and now its having this issue. I don't know what went wrong, I reinstalled FC4 and i reinstalled Uplay. But still the problem persists. I hae restarted my machine as well. Any solution to this problem?
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  8. #8
    I also suddenly ran into this problem. I have 45 hours of this game played and I would very much like to continue.

    Last week I played the game without any issues. Literally nothing has changed in my PC setup since then; I have not installed any updates, drivers, programs or anything. Yesterday I suddenly noticed that it was no longer working. It goes into the splash screen and then just quietly exists. The only thing that changed was that uplay updated - something I had no control over.

    When I go into the windows event viewer I can see this;

    ---
    Faulting application name: FarCry4.exe, version: 0.1.0.1, time stamp: 0x5b348883
    Faulting module name: FC64.dll, version: 0.1.0.1, time stamp: 0x5c6150fe
    Exception code: 0xc0000005
    Fault offset: 0x000000000007d330
    Faulting process ID: 0x39d4
    Faulting application start time: 0x01d532413893f9e1
    Faulting application path: C:\games\steamapps\common\Far Cry 4\bin\FarCry4.exe
    Faulting module path: C:\games\steamapps\common\Far Cry 4\bin\FC64.dll
    Report ID: c7839d02-9105-4e57-b376-b0ffc60ffa0e
    Faulting package full name:
    Faulting package-relative application ID:
    ---

    and

    ---
    Fault bucket 1236842589809401043, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0


    Problem signature:
    P1: FarCry4.exe
    P2: 0.1.0.1
    P3: 5b348883
    P4: FC64.dll
    P5: 0.1.0.1
    P6: 5c6150fe
    P7: c0000005
    P8: 000000000007d330
    P9:
    P10:


    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2 AA5.tmp.dmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2 B52.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2 B91.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2 B91.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2 BB1.tmp.txt


    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive \AppCrash_FarCry4.exe_e677a723c11a85ecbc8e841f0909 04bf0fcf324_6d2be6b9_2e012eea


    Analysis symbol:
    Rechecking for solution: 0
    Report Id: c7839d02-9105-4e57-b376-b0ffc60ffa0e
    Report Status: 268435456
    Hashed bucket: 456d9d1959842367f12a25c848a9dcd3
    Cab Guid: 0
    ---

    The content of the WER file

    ---
    Version=1
    EventType=APPCRASH
    EventTime=132067019795029977
    ReportType=2
    Consent=1
    UploadTime=132067019797802564
    ReportStatus=268435456
    ReportIdentifier=02564f7b-fcce-4216-a576-b787ae80ac6b
    IntegratorReportIdentifier=c7839d02-9105-4e57-b376-b0ffc60ffa0e
    Wow64Host=34404
    NsAppName=FarCry4.exe
    OriginalFilename=FarCry4.exe
    AppSessionGuid=000039d4-0001-0051-e1f9-93384132d501
    TargetAppId=W:0006f9dab1713b21f4ff9eb367ccaa194f08 00000900!000029b36642fc8985269a29e3933c2761f9f1e57 a47!FarCry4.exe
    TargetAppVer=2018//06//28:07:04:35!1e19c!FarCry4.exe
    BootId=4294967295
    TargetAsId=335
    UserImpactVector=3145728
    IsFatal=1
    Response.BucketId=456d9d1959842367f12a25c848a9dcd3
    Response.BucketTable=4
    Response.LegacyBucketId=1236842589809401043
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=FarCry4.exe
    Sig[1].Name=Application Version
    Sig[1].Value=0.1.0.1
    Sig[2].Name=Application Timestamp
    Sig[2].Value=5b348883
    Sig[3].Name=Fault Module Name
    Sig[3].Value=FC64.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=0.1.0.1
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=5c6150fe
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=000000000007d330
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.17134.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=8192
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=62d0
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=62d01f16b89e2aeda5e2e33fcc645a0e
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=5835
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=583524824738af0c203498d12720c112
    UI[2]=C:\games\steamapps\common\Far Cry 4\bin\FarCry4.exe
    LoadedModule[0]=C:\games\steamapps\common\Far Cry 4\bin\FarCry4.exe
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
    LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\SYSTEM32\MSVCR100.dll
    LoadedModule[5]=C:\games\steamapps\common\Far Cry 4\bin\FC64.dll
    LoadedModule[6]=C:\Windows\System32\WS2_32.dll
    LoadedModule[7]=C:\Windows\System32\RPCRT4.dll
    LoadedModule[8]=C:\games\steamapps\common\Far Cry 4\bin\bink2w64.dll
    LoadedModule[9]=C:\Windows\SYSTEM32\d3d11.dll
    LoadedModule[10]=C:\Windows\SYSTEM32\dxgi.dll
    LoadedModule[11]=C:\Windows\System32\GDI32.dll
    LoadedModule[12]=C:\Windows\System32\USER32.dll
    LoadedModule[13]=C:\Windows\System32\msvcrt.dll
    LoadedModule[14]=C:\Windows\System32\gdi32full.dll
    LoadedModule[15]=C:\Windows\System32\win32u.dll
    LoadedModule[16]=C:\Windows\System32\msvcp_win.dll
    LoadedModule[17]=C:\Windows\System32\ole32.dll
    LoadedModule[18]=C:\Windows\System32\ucrtbase.dll
    LoadedModule[19]=C:\Windows\SYSTEM32\D3DCOMPILER_43.dll
    LoadedModule[20]=C:\Windows\System32\combase.dll
    LoadedModule[21]=C:\Windows\System32\OLEAUT32.dll
    LoadedModule[22]=C:\Windows\System32\bcryptPrimitives.dll
    LoadedModule[23]=C:\Windows\System32\PSAPI.DLL
    LoadedModule[24]=C:\games\steamapps\common\Far Cry 4\bin\uplay_r1_loader64.dll
    LoadedModule[25]=C:\games\steamapps\common\Far Cry 4\bin\GFSDK_ShadowLib.win64.dll
    LoadedModule[26]=C:\Windows\System32\SHELL32.dll
    LoadedModule[27]=C:\Windows\System32\sechost.dll
    LoadedModule[28]=C:\Windows\System32\cfgmgr32.dll
    LoadedModule[29]=C:\Windows\System32\shcore.dll
    LoadedModule[30]=C:\games\steamapps\common\Far Cry 4\bin\GFSDK_TXAA.win64.dll
    LoadedModule[31]=C:\Windows\System32\windows.storage.dll
    LoadedModule[32]=C:\Windows\System32\advapi32.dll
    LoadedModule[33]=C:\games\steamapps\common\Far Cry 4\bin\GFSDK_GodraysLib.x64.dll
    LoadedModule[34]=C:\Windows\System32\shlwapi.dll
    LoadedModule[35]=C:\games\steamapps\common\Far Cry 4\bin\GFSDK_SSAO.win64.dll
    LoadedModule[36]=C:\Windows\System32\kernel.appcore.dll
    LoadedModule[37]=C:\Windows\System32\profapi.dll
    LoadedModule[38]=C:\Windows\System32\powrprof.dll
    LoadedModule[39]=C:\Windows\System32\FLTLIB.DLL
    LoadedModule[40]=C:\games\steamapps\common\Far Cry 4\bin\NvGsa.x64.dll
    LoadedModule[41]=C:\Windows\SYSTEM32\WINMM.dll
    LoadedModule[42]=C:\Windows\System32\SETUPAPI.dll
    LoadedModule[43]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
    LoadedModule[44]=C:\Windows\SYSTEM32\OPENGL32.dll
    LoadedModule[45]=C:\Windows\SYSTEM32\d3dx9_43.dll
    LoadedModule[46]=C:\Windows\SYSTEM32\d3d9.dll
    LoadedModule[47]=C:\Windows\SYSTEM32\WINMMBASE.dll
    LoadedModule[48]=C:\Windows\SYSTEM32\DINPUT8.dll
    LoadedModule[49]=C:\Windows\SYSTEM32\MSVCP100.dll
    LoadedModule[50]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus _6595b64144ccf1df_1.1.17134.829_none_2c31982c8af43 3a3\gdiplus.dll
    LoadedModule[51]=C:\Windows\SYSTEM32\VERSION.dll
    LoadedModule[52]=C:\Windows\SYSTEM32\XINPUT9_1_0.dll
    LoadedModule[53]=C:\Windows\SYSTEM32\HID.DLL
    LoadedModule[54]=C:\Windows\SYSTEM32\GLU32.dll
    LoadedModule[55]=C:\Windows\SYSTEM32\dwmapi.dll
    LoadedModule[56]=C:\Windows\System32\IMM32.DLL
    LoadedModule[57]=D:\Games\Steam\gameoverlayrenderer64.dll
    LoadedModule[58]=C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\overlay64.dll
    LoadedModule[59]=C:\Windows\SYSTEM32\WINHTTP.dll
    LoadedModule[60]=C:\Windows\SYSTEM32\inputhost.dll
    LoadedModule[61]=C:\Windows\SYSTEM32\wintypes.dll
    LoadedModule[62]=C:\Windows\SYSTEM32\CoreMessaging.dll
    LoadedModule[63]=C:\Windows\SYSTEM32\CoreUIComponents.dll
    LoadedModule[64]=C:\Windows\SYSTEM32\ntmarta.dll
    LoadedModule[65]=C:\games\steamapps\common\Far Cry 4\bin\steam_api64.dll
    LoadedModule[66]=D:\Games\Steam\steamclient64.dll
    LoadedModule[67]=C:\Windows\System32\CRYPT32.dll
    LoadedModule[68]=C:\Windows\System32\MSASN1.dll
    LoadedModule[69]=C:\Windows\System32\imagehlp.dll
    LoadedModule[70]=C:\Windows\SYSTEM32\MSWSOCK.dll
    LoadedModule[71]=D:\Games\Steam\tier0_s64.dll
    LoadedModule[72]=C:\Windows\SYSTEM32\Secur32.dll
    LoadedModule[73]=D:\Games\Steam\vstdlib_s64.dll
    LoadedModule[74]=C:\Windows\SYSTEM32\SSPICLI.DLL
    LoadedModule[75]=C:\Windows\SYSTEM32\CRYPTBASE.DLL
    LoadedModule[76]=C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\uplay_r164.dll
    LoadedModule[77]=C:\Windows\system32\uxtheme.dll
    LoadedModule[78]=C:\Windows\System32\MSCTF.dll
    LoadedModule[79]=C:\ProgramData\A-Volute\A-Volute.Nahimic\Modules\Scheduled\x64\Nahimic3DevPr ops2.dll
    LoadedModule[80]=C:\ProgramData\A-Volute\A-Volute.Nahimic\Modules\Scheduled\x64\NahimicOSD.dl l
    LoadedModule[81]=C:\Program Files (x86)\Stardock\Start10\Start10_64.dll
    LoadedModule[82]=C:\Windows\SYSTEM32\WindowsCodecs.dll
    LoadedModule[83]=C:\Windows\System32\TextInputFramework.dll
    LoadedModule[84]=C:\Windows\SYSTEM32\dbghelp.dll
    LoadedModule[85]=C:\Windows\SYSTEM32\dbgcore.DLL
    LoadedModule[86]=C:\Windows\system32\napinsp.dll
    LoadedModule[87]=C:\Windows\system32\pnrpnsp.dll
    LoadedModule[88]=C:\Windows\system32\NLAapi.dll
    LoadedModule[89]=C:\Windows\SYSTEM32\DNSAPI.dll
    LoadedModule[90]=C:\Windows\System32\NSI.dll
    LoadedModule[91]=C:\Windows\System32\winrnr.dll
    LoadedModule[92]=C:\Windows\System32\wshbth.dll
    LoadedModule[93]=C:\Windows\System32\fwpuclnt.dll
    LoadedModule[94]=C:\Windows\SYSTEM32\bcrypt.dll
    LoadedModule[95]=C:\Windows\System32\rasadhlp.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    OsInfo[0].Key=vermaj
    OsInfo[0].Value=10
    OsInfo[1].Key=vermin
    OsInfo[1].Value=0
    OsInfo[2].Key=verbld
    OsInfo[2].Value=17134
    OsInfo[3].Key=ubr
    OsInfo[3].Value=829
    OsInfo[4].Key=versp
    OsInfo[4].Value=0
    OsInfo[5].Key=arch
    OsInfo[5].Value=9
    OsInfo[6].Key=lcid
    OsInfo[6].Value=1033
    OsInfo[7].Key=geoid
    OsInfo[7].Value=176
    OsInfo[8].Key=sku
    OsInfo[8].Value=48
    OsInfo[9].Key=domain
    OsInfo[9].Value=0
    OsInfo[10].Key=prodsuite
    OsInfo[10].Value=256
    OsInfo[11].Key=ntprodtype
    OsInfo[11].Value=1
    OsInfo[12].Key=platid
    OsInfo[12].Value=10
    OsInfo[13].Key=sr
    OsInfo[13].Value=0
    OsInfo[14].Key=tmsi
    OsInfo[14].Value=448237
    OsInfo[15].Key=osinsty
    OsInfo[15].Value=2
    OsInfo[16].Key=iever
    OsInfo[16].Value=11.829.17134.0-11.0.130
    OsInfo[17].Key=portos
    OsInfo[17].Value=0
    OsInfo[18].Key=ram
    OsInfo[18].Value=32614
    OsInfo[19].Key=svolsz
    OsInfo[19].Value=454
    OsInfo[20].Key=wimbt
    OsInfo[20].Value=0
    OsInfo[21].Key=blddt
    OsInfo[21].Value=180410
    OsInfo[22].Key=bldtm
    OsInfo[22].Value=1804
    OsInfo[23].Key=bldbrch
    OsInfo[23].Value=rs4_release
    OsInfo[24].Key=bldchk
    OsInfo[24].Value=0
    OsInfo[25].Key=wpvermaj
    OsInfo[25].Value=0
    OsInfo[26].Key=wpvermin
    OsInfo[26].Value=0
    OsInfo[27].Key=wpbuildmaj
    OsInfo[27].Value=0
    OsInfo[28].Key=wpbuildmin
    OsInfo[28].Value=0
    OsInfo[29].Key=osver
    OsInfo[29].Value=10.0.17134.829.amd64fre.rs4_release.180410-1804
    OsInfo[30].Key=buildflightid
    OsInfo[31].Key=edition
    OsInfo[31].Value=Professional
    OsInfo[32].Key=ring
    OsInfo[32].Value=Retail
    OsInfo[33].Key=expid
    OsInfo[34].Key=containerid
    OsInfo[35].Key=containertype
    OsInfo[36].Key=edu
    OsInfo[36].Value=0
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=Far Cry 4
    AppPath=C:\games\steamapps\common\Far Cry 4\bin\FarCry4.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=3DEA2673D5C6D0FC5B74A02A0ABE7D C8
    MetadataHash=-1889758132
    ---

    What the heck is going on here? The only thing I can imagine is that this has something to do with the uplay upgrade, because, as I said before literally nothing else changed.

    Now what?
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  9. #9
    Also note that I went through the regular dance; I uninstalled the game, uninstalled uplay, rebooted my PC, re-installed uplay, reinstalled the game (I have it on Steam) - still the same crash.
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  10. #10
    And fixed!

    For future reference; discussion with fix is here; https://forums.ubi.com/showthread.ph...-to-open/page3

    referring to one on the Steam forums here; https://steamcommunity.com/app/29811...0856106568287/

    Leaving this for future reference.
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