Hello.
I recently bought anno 1800 and tried it.
I successfully played it for 4 hours yesterday. Then, I paused the game and went away for a couple of minutes (10 minutes). When I came back, my screensaver was active, and when I moved the mouse, it showed this error:
I firstly thought it was a little problem, because I restarted it successfully and played again without a single problem.
Today, same pattern : I launch the game, play without problems, go away, screensaver start, and when come back, same error.
So maybe there is a link between them, who knows.
My config :
CPU : Intel Core I3 7100
MB : Asus prime b250m-k
GPU : GTX1060 asus 3GB
Storage :
- 1TB HDD
- 500GB SSD sata (anno, windows and drivers are installed here)
OS : Windows 10 Professional 64x
Drivers and updates : all automatically installed and up to date
Thanks for your help. If i forgot an important detail, tell me and I'll add it.
Hi Rockefeller157,
We're sorry to hear that this has occurred.
Will the game crash if you also tab out of the game or does this only ever happen when the screensaver activates?
If you haven't already we'd also advise running through the troubleshooting in the guide here. These steps can help with crashing issues and improve general system health.
Thank you
I also get this when my screensaver activates. It only occurs when the screensare activates.
My system is considerably more powerful>
CPU : Intel Core i5 6600K @4.4Ghz
MEM : 16Gb Dominater Platinum @ 3000Mhz
MB : Asus Z170 Sabertooth Mk1
GPU : EVGA GTX 1080ti FTW3
SC : Creative Soundblaster Z
Storage :
- 1TB HDD
- 2*2GB (4GB) WD Black in raid 0 <-- Anno 1800 here
- 240Gb SSD NVme Samsung 960 Pro. <-- Windows here
OS : Windows 10 Home 64x
Drivers are all installed and up to date