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  1. #1

    FPS problem

    Hi...
    I have been playing this game may be for 7 months without any problem.
    Then, I faced a strange problem, there is a massage which tell me i have low FPS and kick me out from the match.
    my PC can run the game without any problem and have specification higher than the recommended.
    actually i was play this game for months and its show up in the last month.
    i have updated all drivers and programs that required to run this game, also i tried to change the setting and still the same problem

    this is a picture for the massage
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  2. #2

    FPS problem

    I forgot to mention something, this problem showed up for me and my brother and some friends.
    Most of them have a powerful PC.
    May be but I'm not sure, I think this problem from the game
     1 people found this helpful
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  3. #3
    UBI-Froggard's Avatar Ubisoft Support Staff EMEA
    Join Date
    Oct 2014
    Location
    UK
    Posts
    2,509
    Hey,

    Please could you submit your system files through a support ticket and we will have a look through them to see if we can get an idea as to what may be causing it.

    You can find instructions on how to create the files and attach them to your ticket here.

    You can post your ticket number here once you have done this and we can have a look through them, but you will also get a reply from someone by email.

    - Ubisoft Support
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