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  1. #11
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Jan 2019
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    Hello everyone!

    We have a workaround which we hope will help.

    Go to the drop off location so Kyros can play a gameplay line and after the good objective should resume.

    Here are some images to help guide you: https://imgur.com/a/VynhzOi

    Let us know how you get on!
     3 people found this helpful
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  2. #12
    Ubi-Swaggins's Avatar Community Manager
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    Hey folks,

    If you are experiencing the issue on PC or PS4, please create a support ticket on our website and include a copy of your save file so we can look into this further
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  3. #13
    Getting to the point where Ubi-raziel linked worked. That said - you might have to use the "correct" river crossing, on the top left of the island with the portal to get him Kyros not to stop or turn back if you'd gone all the way there to find hermes.
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  4. #14
    so Kyros can play a gameplay line
    I have literally no clue what this means and what is supposed to be accomplished here, nor how the two screenshots are in reference to it. What is the meaning of the white circle? What's in the red square? I have just visited both locations with Kyros and nothing happened.

    I am not sure if the issue really has been understood. The game does not show any drop-off location, the quest marker remains on Kyros who is following you, so basically it is always "on" you the whole time without a follow-up stage of the quest chain being triggered.

    Could you please write down the steps of what we need to do (e.g. where to bring Kyros) to "unstuck" the quest?

    Thank you!
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  5. #15
    UPDATE: I just managed to trigger the next event in the quest chain. The explanation that was missing: Go to the location marked with the red square (i still don't know what the white one is supposed to mark) and look for the square pillar with the big vase on top and the little vases in front of it. Run around the pillar a couple of times and Kassandra will say something like "That should be all of them." A new quest marker will then appear, leading you to Hermes at the Heart of Elysium.

    For a game that generally has an astonishingly high level of QA given the massive scope of ACOd, it is surprising that only this quest event seems to be such a focal point for bugs.
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  6. #16
    Ubi-Keo's Avatar Ubisoft Support Staff
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    I am pleased that this workaround has worked.

    I apologise for the inconvenience caused.
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  7. #17
    Nothing worked for me
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  8. #18
    Ubi-Karl's Avatar Ubisoft Support Staff
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    Originally Posted by GvMargaritis Go to original post
    Nothing worked for me
    Hey GvMargaritis, thanks for reaching out and I am sorry to hear about this.

    If none of the steps above has helped, alternatively, you may want to consider reloading your previous/most recent save and attempt to do the quest again.

    As indicated in our last blog post, the game's life cycle concluded with Title Update 1.5.1. This means that remaining issues such as the one you reported will not be addressed.

    You will be able to find the blog post via the following link.

    Apologies for any inconvenience and should you have any questions, let us know!
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  9. #19
    I've got the same problem with a missing Hermes now on PC, and yes, I was having the "Kyros won't follow me" issue on 1.2.1. It's not just an X1 issue.
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  10. #20
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Originally Posted by bernardand Go to original post
    I've got the same problem with a missing Hermes now on PC, and yes, I was having the "Kyros won't follow me" issue on 1.2.1. It's not just an X1 issue.
    Hey! Can you please try the workaround I posted above?

    You should be able to go to the destination marked in rest, and Kyros will be there.


    Originally Posted by gorfreed Go to original post
    I have literally no clue what this means and what is supposed to be accomplished here, nor how the two screenshots are in reference to it. What is the meaning of the white circle? What's in the red square? I have just visited both locations with Kyros and nothing happened.

    I am not sure if the issue really has been understood. The game does not show any drop-off location, the quest marker remains on Kyros who is following you, so basically it is always "on" you the whole time without a follow-up stage of the quest chain being triggered.

    Could you please write down the steps of what we need to do (e.g. where to bring Kyros) to "unstuck" the quest?

    Thank you!
    Hello!

    I realise this was 2 years, I just wanted to apologise for my unclear post which I could have written better

    The white circle is just the game's cursor which you always have when you open the map, and the red circle was there to highlight the map destination.

    All the best!
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