🛈 Announcement
Greetings! The Division forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    Freezing and mission notications

    Since the last update I've had a few issues with freezing, while looking in weapon inventory screen.

    Haven't noticed anything that triggers it, just locks up when I go to look at weapons. Happened 3 times over the weekend.

    Mission notifications go completely haywire after about 2-3 hours of play, become very delayed or not appear at all, xp and items are fine just no completion message.

    Then all of a sudden I'll get the all of them together, like at weekend I ran a load of bounties, about an hour later I get messages for 5 of them complete.

    It also stops notifications for field proficiencies too.
    Share this post

  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
    Join Date
    Nov 2017
    Location
    Base of Operation
    Posts
    6,899
    Hello SneakyofSneaks,

    Sorry to hear that.

    Could you please follow the below steps to power cycle your Xbox One console:
    * Hold the Power button on the front of the console until the console powers down.
    * Once the console has powered down completely, unplug the console and let it unplugged for 5 minutes.
    * Plug the console back and press the power button to restart the console.

    Please let me know if it helped.
    Share this post

  3. #3
    OK Mark will try a cache clear, normally just a log out and in sorts the notifications delay, not a big issue just annoying.
    Share this post

  4. #4
    nuxbag's Avatar Senior Member
    Join Date
    Apr 2018
    Posts
    937
    Originally Posted by Ubi-Mark. Go to original post
    Hello SneakyofSneaks,

    Sorry to hear that.

    Could you please follow the below steps to power cycle your Xbox One console:
    * Hold the Power button on the front of the console until the console powers down.
    * Once the console has powered down completely, unplug the console and let it unplugged for 5 minutes.
    * Plug the console back and press the power button to restart the console.

    Please let me know if it helped.
    no that doesn't fix it. I told you guys about the freezing long time ago. https://1drv.ms/v/s!AlRMFTSTd4WMhTzqXbX-UTjj3Lqj 30min later https://1drv.ms/v/s!AlRMFTSTd4WMhTvyaQcweCNF6baE https://1drv.ms/v/s!AlRMFTSTd4WMhTp6wtSYT-HsVmUE freezing https://1drv.ms/v/s!AlRMFTSTd4WMhSiUzSEjeq5_F_ZF https://1drv.ms/v/s!AlRMFTSTd4WMhSokzajlI6vY4NPU
    Share this post

  5. #5
    Share this post

  6. #6
    nuxbag's Avatar Senior Member
    Join Date
    Apr 2018
    Posts
    937
    Originally Posted by Ubi-Mark. Go to original post
    Hello SneakyofSneaks,

    Sorry to hear that.

    Could you please follow the below steps to power cycle your Xbox One console:
    * Hold the Power button on the front of the console until the console powers down.
    * Once the console has powered down completely, unplug the console and let it unplugged for 5 minutes.
    * Plug the console back and press the power button to restart the console.

    Please let me know if it helped.
    ?
    Share this post

  7. #7
    Not had a freeze for a while but still missing notifications, end missions, field proficiency etc, sometimes it works for a bit but most of the times they don't appear.
    Share this post

  8. #8
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Thanks for the update SneakyofSneaks! Does this happen in a co-op session or solo session for you?
    Share this post

  9. #9
    Originally Posted by UbiSailorScout Go to original post
    Thanks for the update SneakyofSneaks! Does this happen in a co-op session or solo session for you?
    Both, sometimes it's there from the start others times I'll get them for a few hours then stop. Normally a restart cures it.
    Share this post