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  1. #1

    Black screen

    [SIZE=5]When I start the game it will initially show the cover of the game and then the screen just stays black. Nothing happens then it tells me there is a problem and to quit the game and restart it. I've reset my router and my modem and Redownloaded the game on a hard wire connection and I still am unable to play. I was going after one of the hunters when my game froze. then this situation happen. I am at a loss and its frustrating. This happen about two to three hours after the patch on March 16, 2019. Anyone have this issue and what do i need to do to correct the problem. i Have Xbox ONE.
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  2. #2
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Hello,

    Are you still unable to play the game?

    I would recommend clearing the cache of your console to see if this helps.

    A guide to this can be found online.
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