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  1. #1

    cannot select grenades- AT ALL!!!!

    So I was trying top throw a grenade in a control point after the patch today, nad when I press the 'G' key - even after checking the key mappings, does ABSOLUTELY NOTHING.

    I Was able to toss grenades yesterday, so what gives????????? Others can throw grenades, so whats going on???

    I can provide dxdiag info and msinfo32 as well, but I can tell you that my hardware is more than adequate to run this.


    System Information report written at: 05/16/19 19:47:13
    System Name: ROGWILLI-PC
    [System Summary]

    Item Value
    OS Name Microsoft Windows 10 Pro
    Version 10.0.17134 Build 17134
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name ROGWILLI-PC
    System Manufacturer System manufacturer
    System Model System Product Name
    System Type x64-based PC
    System SKU SKU
    Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 0805, 5/18/2018
    SMBIOS Version 3.0
    Embedded Controller Version 255.255
    BIOS Mode Legacy
    BaseBoard Manufacturer ASUSTeK COMPUTER INC.
    BaseBoard Model Not Available
    BaseBoard Name Base Board
    Platform Role Desktop
    Secure Boot State Unsupported
    PCR7 Configuration Binding Not Possible
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume2
    Locale United States
    Hardware Abstraction Layer Version = "10.0.17134.765"
    User Name ROGWILLI-PC\Gregory Williams
    Time Zone Eastern Daylight Time
    Installed Physical Memory (RAM) 32.0 GB
    Total Physical Memory 31.9 GB
    Available Physical Memory 23.5 GB
    Total Virtual Memory 63.9 GB
    Available Virtual Memory 51.4 GB
    Page File Space 32.0 GB
    Page File D:\pagefile.sys
    Kernel DMA Protection Off
    Virtualization-based security Not enabled
    Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
    Hyper-V - VM Monitor Mode Extensions Yes
    Hyper-V - Second Level Address Translation Extensions Yes
    Hyper-V - Virtualization Enabled in Firmware No
    Hyper-V - Data Execution Protection Yes
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  2. #2
    **UPDATE** if this happens to you, go into the inventory screen and manually select grenades and equip a grenade in that screen. It will fix the issue.
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  3. #3
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello Squiddddeee,

    Thank you for bringing this to our attention! I'll report it to the development team. Just out of curiosity, is it happening every time when you restart your game or was it just one instance?
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  4. #4
    I've encountered the same issue, I can't toss grenades anymore. ( thx for info about workaround )
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  5. #5
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Originally Posted by x.YAMA.x Go to original post
    I've encountered the same issue, I can't toss grenades anymore. ( thx for info about workaround )
    Sorry to hear that, @x.YAMA.x. This issue is being looked into. Hope the temporary workaround helps
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  6. #6
    To be clear - it happened after the patch came out for the RAID and only was affecting one of my 4 characters.
    It was happening 100% of the time that I loaded my secondary character until I did the work around. Now all is well. Hope that helps.
    Oh and I had the same issue in the PTS when I was in there - I also reported that at that time.
    The work around did the trick and I am now working. Hope that helps!
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