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  1. #1

    [ BUG ] Graphics and Video settings automatically reset every time the game restarts

    • Type of Bug:
      Graphics and Video settings issue
    • Description:
      After TU3 update, this bug appears. Graphics and Video settings automatically reset every time the game restarts. The bug make it impossible to enable DX12, without DX12, average FPS drops from 60-70 to about 50(or below) since my graphics card is RX580 8GB.
    • Video / Screenshot:
      https://youtu.be/-gJOYM6vQxo
    • Steps to reproduce:
      Change the Graphics and Video settings, and then reset the game.
    • Expected result:
      When the game start, the Graphics and Video settings maintain what you have set in your last play.
    • Observed result:
      When the game start, the Graphics and Video settings automatically reset no matter what you have set in your last play.
    • Reproduction rate:
      100% in my case.
    • System specs:
      OS: WINDOWS 10 1809
      CPU: i5-2500K OC 4.6Ghz
      RAM: DDR3-1600 24GB
      MB: GA-Z68XP-UD4
      GRAPHICS: AORUS RX580 8G
      STORAGE: SanDisk Ultra 3D SSD 500GB
     1 people found this helpful
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  2. #2
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Hi VancoMaxima! Have you tried reinstalling the game to see if this still continues? I'd also suggest verifying your game files (Epic / Uplay).
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  3. #3
    I have tried verifying and reinstalling the game, but the Graphics and Video settings still automatically reset every time the game restarts.
    Reinstalling Uplay didn't fix the bug, either.
    I have no idea what is going on...
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  4. #4
    ESL-Z3Mav's Avatar Junior Member
    Join Date
    Feb 2016
    Location
    Poland
    Posts
    5
    Yo had the same problem and actually it was Windows related not game related. Go into (in Windows) :
    • Settings > Update & Security > Windows Security > Virus & threat protection.
    • Under Virus & threat protection settings, select Manage settings.
    • Under Controlled folder access, select Manage Controlled folder access and add Division 2 as allowed for modyfications or turn the whole feature off (this is what i did). Let me know if it works for you
     2 people found this helpful
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  5. #5
    OMG, it works!!!

    Graphics and Video settings no longer reset itself.

    Thank you for your help, ESL-Z3Mav!

    Have a nice day
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