1. #1

    all gift machine title unlock error

    Hi ubi,

    I am having trouble on 2019 with the title feature. one of the titles ask me to unlock every gift machine item to get it and i did, but it still says I need to play the gift machine five more times to unlock. I can't play the machine anymore because it is maxed out and I have plenty of mojo. Any help?

    Thanks!,
    derp1066
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  2. #2
    UbiMorning's Avatar Community Representative
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    Hi derp1066! What platform are you playing JD2019 on? Are you able to take a screenshot from the machine?
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  3. #3
    I am playing on switch so i can't screenshot but I can take pictures and upload them
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  4. #4
    here

    https://drive.google.com/open?id=1zh...TXGSex4b6BkIPA this image shows I have unlocked the whole gift machine
    https://drive.google.com/open?id=1Dk...4-2-hgovolPynZ this image shows that I still need to unlock items to get the collector title
    https://drive.google.com/open?id=1Pt...taFSTVMASB0exj this image shows I still need to unlock items to get the high roller title
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  5. #5
    UbiMorning's Avatar Community Representative
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    Thanks for the screenshots! Have you tried reinstalling the game to see if that may resolve the issue? I'd recommend these Switch steps.
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  6. #6
    My game is cartridge based so I don't know if i can do that, but maybe deleting save data would work.
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  7. #7
    Wouldn't deleting the save data delete all of your accomplishments? If so, that would be rather extreme.

    2015 froze on me multiple times, and I had to delete the save file. I had to redo my progress (though on the leaderboards and elsewhere it recalled my high scores, just not where it ordinarily showed them).

    2017 wouldn't let me unlock all of the rewards, and I finally realized it was because I had unlocked some of the rewards on Wii U, and then unlocked others on Xbox after I got my Xbox. This was a problem in 2017 with cross-platform play.
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  8. #8
    that explains why. i was on my wiiu then switch.
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