Member
Hi Guy's,,
i couldn't find a recent post about this.. but it's getting very annoying. Its a problem that has been a round for a while now, I used to have it once or twice, and i have seen other players having the same issue, some more often, some only once. For me it somehow is becoming more frequent last few weeks, like even 3 4 or 5 times in an evening playing session.
Here is the problem: It's often on the 2nd round of a pvp match. All players are ready to go accept for me.. the level seems to be stuck loading... this can take a couple of minutes. After that 2 things can happen.. i drop out of the game, OR the round start, except for me, i'm still loading...When the last thing happens, my teammate can nade me, revive me, and then im able to start the round and enter the game!!
I already created a ticket, but have not gotten a response yet. (Ticket ID 08772508) also sended debug.log, msinfo and dx info.
Some basic system spec:
Operating System: Windows 10 Pro 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
Processor: Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz (6 CPUs), ~2.8GHz
Memory: 16384MB RAM
Card name: NVIDIA GeForce GTX 1080 Ti
NAT Status set to open (port forwarding guides are useless, stop pointing to them.. the game uses random ports and only Upnp fill fix this)
I have not installed anything recently (to my knowledge) that could cause issues. using standard windows defender antivirus.
What did i try to fix it:
Read ALL the faq here on the UBI sites
Did ALL the troubleshooting guides.
Did all the port forwarding (only upnp helpt the open nat status)
Re-installed the game from scratch on a different ssd.
updated windows
updated all possible drivers
started uplay with administrator rights as mentioned by a troubleshooting guide (really?)
As far as i can deduct, its not a connection issue, it feels like a game engine hanging on something.. maybe we can turn on verbose on level loading?
I just made it to prestige 30, and i still love the game, i hope one day ill be prestige 300, but this issue is not only annoying for me, but also for the 7 other people in game. So most often i just ALT-F4 and start over..even though i get an abandon match penalty
Would really love to fix this.
Community Manager
Hello! Sorry about this odd connection issue. I appreciate you already doing some troubleshooting steps. It seems a representative is helping you with on your case. For some additional info, I looked over your NFO and noticed you have several network adapters. Would you please try disabling unused adapters? Additionally, I see that you did port forwarding, just to check would you add a screenshot of your port configuration to your case? Our team will be happy to assist you further from there.
Member
Hi Arcane.
Thank you for your reply. I disabled the adapters, it didnt help. Weird detail i noticed that it always happens on Zinc Attacking side and on Lithium spawning at the top side of the map.
Member
FYI, Non of the suggested solutions worked. I ended up reinstalling windows.. will track the issue.
