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  1. #1

    Bounty screen cutoff, Xbox

    I'm not sure if this has been reported or is a known issue for others. Its been an issue for me since day 1. The bounty screen only, cuts out and you cannot read the outer edges of the screen. Especially on the right side where all the bounty difficulty, rewards etc are. I can only see No for normal, Ha for hard etc. Hopefully this can be resolved and will try to get a screenshot at some point to show what it lools like. Thanks in advance for any response from the community or Ubisoft.
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  2. #2
    I’ve actually tried to bring this to the attention of the Ubisoft team in two previous threads and got absolutely no response from them on this issue. I recommended that the devs add a zoom feature to the video display settings so that the borders would fit to screen.
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  3. #3
    Recommend adding screen zoom to display adjustment settings

    Part of my mega map appears cropped to the point where I can’t really see all of the information on my screen. I play on a smaller TV and I have tried to adjust the aspect ratio using the settings on my television to no avail. This option was available in the first Division. Why not in this game?
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  4. #4
    I'm experiencing this issue as well
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  5. #5
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Hello everyone!

    This is the first I have heard reports of this issue, however I will be able to report it with some media to back me up.

    Is anyone able to provide images or a video showing the issue occurring?
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  6. #6
    Originally Posted by Ubi-Raziel Go to original post
    Hello everyone!

    This is the first I have heard reports of this issue, however I will be able to report it with some media to back me up.

    Is anyone able to provide images or a video showing the issue occurring?
    I'm on Xbox and tried to take a screenshot but that came up with the full image. So unfortunately I don't think I will be able to provide an image. Am I able to take a picture of my tv screen and post it to the forum on my phone? That is the only way I can think of to provide an image since the Xbox screenshot did not work.
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  7. #7
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Originally Posted by Geddoe29 Go to original post
    I'm on Xbox and tried to take a screenshot but that came up with the full image. So unfortunately I don't think I will be able to provide an image. Am I able to take a picture of my tv screen and post it to the forum on my phone? That is the only way I can think of to provide an image since the Xbox screenshot did not work.
    Yes! That would be perfect if you could.

    It is also extremely useful to know a screenshot works fine, that is a key fact. Thank you!
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  8. #8
    Originally Posted by Geddoe29 Go to original post
    I'm not sure if this has been reported or is a known issue for others. Its been an issue for me since day 1. The bounty screen only, cuts out and you cannot read the outer edges of the screen. Especially on the right side where all the bounty difficulty, rewards etc are. I can only see No for normal, Ha for hard etc. Hopefully this can be resolved and will try to get a screenshot at some point to show what it lools like. Thanks in advance for any response from the community or Ubisoft.
    With this new update this issue seems to be resolved. I can finally read the whole screen and the size of the text is big so I can read it without issue. Thanks to the dev team for resolving this.
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  9. #9
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Originally Posted by Geddoe29 Go to original post
    With this new update this issue seems to be resolved. I can finally read the whole screen and the size of the text is big so I can read it without issue. Thanks to the dev team for resolving this.
    Glad to hear it!
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  10. #10
    So I dont mean to bump an old thread without reason so here goes. In the original post I had months ago, well that has been resolved. However I have the same exact issue now as my original post except its not on the bounty screen but on the end of mission/raid screen that shows the stats.

    The whole right side cuts off so you cannot always see all the stats for the person on the end. Not a huge deal normally but sometimes my clanmates and I like to compare stats for different reasons. Not for a show off type thing but to help with builds etc.

    If anyone else is experiencing this please comment and devs you did a great job before fixing this issue so I reposted here to possibly help you go back to see and that might help fixing this? Will post here if I see a fix in the future. Thanks!
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