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  1. #1

    Game crashing

    I start the game and it crashes and restarts my computer, sometimes it gets to the actual menu screen then crashes and sometimes it crashes while on the first loading screen and doesn't even get into the game .....seriously puzzled. I uninstalled and reinstalled and still nothing. I also started it without MSI Afterburner still crashing.
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  2. #2
    Ubi-Bandicoot's Avatar Ubisoft Support Staff
    Join Date
    Sep 2017
    Posts
    2,775
    Hey,

    Can you double check you are above the minimum requirements: https://support.ubi.com/en-GB/Faqs/0...vision-2-TCTD2

    If you are, i'd recommend to check out the steps here as a first step: https://support.ubi.com/en-GB/faqs/0...oubleshooting/

    Please let us know how you get on
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  3. #3
    Gigabyte Z390 Aorus Pro Wifi
    Intel i5 9600k
    Corsair Vengeance LPX 16GB
    Asus Geforce RTX 2080OC
    Corsair H60 CPU Liquid Cooler
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  4. #4
    Stardust.One's Avatar Senior Member
    Join Date
    Feb 2014
    Location
    Crocodile Pit
    Posts
    1,762
    Are you working with DirectX 12? If so, try this: "Simple Division 2 DX12 crash fix", source: https://www.reddit.com/r/thedivision...x12_crash_fix/

    It worked for me. 1.000 thanks to Soyamanden and Stay7rippy!
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  5. #5
    Did not work
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  6. #6
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    @FortyS1xand2 If you are still having problems, can you provide your MSINFO and dxdiag files? You can send me a DM with your ticket number!
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