is matchmaking broken?!! | Forums

[Ubi-Raziel]

Hello everyone. Thank you all for keep coming back to me with long detailed responses.

Using your in-depth descriptions I have once again re-opened the investigation so our dev team can look into this for you.

Your explain in particular GrimmGrizzly was very helpful, I have added your points to the investigation to see what is happening.

Thank you all for your time, we will keep track of this thread to see what we can learn.

[Rydlar]

I dont have much else to add except that when i matchmake in prime time AEST 7pm~ it sits there searching for around 10 mins and i get an invite and its to US servers and i get lag, bullet lag and npcs skipping i just hope soon it will be fixed

once i am in us servers i can find matches fairly quickly i just think you may need to reverse something

[Lakai129]

My experience with this problem as a aus PC player with Telstra ADSL+ internet and 200+hrs play time.

1. I Log in to TD2, my immediate session is connected to AUS servers.
2. Proceed to matchmake as solo player for any activity, within 30secs to 2min I get a match, press Z to transfer to join their game session. ( never does anyone ever join my AUS session, never )
3. Once joined, I check the server info and its ALWAYS ASIA server with asian players ( now seems to be US West servers ).
4. I'm never matched with AUS players on AUS servers, no matter what activity or time of day I queue at.
5. This has been a problem since around the first or second major update.

What I would expect to happen,
1. I Log in to TD2, my immediate session is connected to AUS servers.
2. Proceed to matchmake as solo player for any activity, be matched first with local AUS players and our game session started on AUS servers.
3. If after 20 mins and no players are available in AUS, widen the player search to say ASIA, US West etc... but still prioritising local players and connection above all else.
4. If only one player is available from AUS then start the session with myself and that other AUS player then we wait for more locals to join.

It sounds to me like massive has prioritised quick queues over local matches and low latency. Somewhere in that process something is not working as intended because the matchmaking just skips looking for anyone in AUS / NZ altogether.

[Lakai129]

More info on the issue.
https://www.gamerevolution.com/guide...rvers#/slide/1
https://www.reddit.com/r/thedivision...ing_is_busted/
https://forums.ubi.com/showthread.ph...th-Matchmaking

[GrimmGrizzly]

UPDATE: Since this morning I am now matched against other Aussies. I had a pretty lag free session today, and for the first time since before Tidal Basin I were group leader with other players loading in. Even the safehouses were populated. It's pretty clear some server side changes were made, so please, whatever you did, keep it.

[Rydlar]

I can also confirm that i was also matched with what seemed to be with Australians today with a lag free session sadly i fell asleep after working 10 hours and didnt get to test any further after 1 mission but as soon as i started to match make i was instantly getting invites which what it used to be

thank you to the ubisoft support staff for fixing this and thanks for putting up with our whinging

[Ubi-Redbeard]

Glad to hear this issue now seems to be resolved!

Please update us if you're still experiencing issues with connectivity.

[ROGUE90NE]

What about Asian servers? Every time I matchmake I only get invites from EU players. This has been a problem since launch.

[hheywood]

I'm in North America. I've found that bounty seems fairly reliable but matchmaking for a mission seems to be incredibly hit and miss. More miss than anything.

[Grifid71-HUN]

Glad to hear this issue now seems to be resolved!

Please update us if you're still experiencing issues with connectivity.

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