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  1. #1

    is matchmaking broken?!!

    is matchmaking broken? I can't matchmake for any activity? it normally takes a few seconds to matchmake with someone but I have been trying for a couple of days without success. can anyone please let us know about this problem. I am sure I am not the only one with this issue
     1 people found this helpful
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  2. #2
    I just noticed this last night after the playstation network outage.
    Cant matchmake from the matchmake tab on the map.
    It starts matching then stops after a few seconds.
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  3. #3
    Ubi-Bandicoot's Avatar Ubisoft Support Staff
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    Sep 2017
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    Hey kozobozu,

    Matchmaking has been running as normal the past few days. Could you let us know what region you're playing in and if you've reset your router since this started to occur?

    Are you able to matchmaking in neither conflict or co-op? Can you accept invites or is that not working too?
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  4. #4
    Originally Posted by Ubi-Bandicoot Go to original post
    Hey kozobozu,

    Matchmaking has been running as normal the past few days. Could you let us know what region you're playing in and if you've reset your router since this started to occur?

    Are you able to matchmaking in neither conflict or co-op? Can you accept invites or is that not working too?
    Hi @Ubi-Bandicoot, Region: Australia, I matchmaking in other games without any issues, I can't matchmake any activity in Division, there are other reports online for players having the same issue. I can join someone from my friend list with no problems.
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  5. #5
    Ubi-Bandicoot's Avatar Ubisoft Support Staff
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    Originally Posted by kozobozu Go to original post
    Hi @Ubi-Bandicoot, Region: Australia, I matchmaking in other games without any issues, I can't matchmake any activity in Division, there are other reports online for players having the same issue. I can join someone from my friend list with no problems.
    Thanks for the info, there have been some changes to help AU/NZ players get into games faster but obviously this is the exact opposite. We will monitor this situation going forward.
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  6. #6
    Originally Posted by Ubi-Bandicoot Go to original post
    Thanks for the info, there have been some changes to help AU/NZ players get into games faster but obviously this is the exact opposite. We will monitor this situation going forward.
    I have been matched without fail with West US since the last maintenance. I am also in Australia,
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  7. #7
    yup Im also getting U.S west, prior to maintenance was getting asia.

    I actually wasn't finding any matches after the last maintenance but after trying all the troubleshooting steps (rebuild database etc etc) I'm now getting U.S west exclusively.

    can join/be joined by friends locally without issue.

    PS4 Pro, hard wired, Australia


    have not seen any improvement since I raised and had the issue addressed by ubi-bandicoot a few days ago, tbh I wasnt expecting one yet, just hoping a fix comes with the next update





    https://forums.ubi.com/showthread.php/2046563-Matchmaking-doesn-t-work-since-weekly-maintenance-25-4-19

    Originally Posted by Ubi-Bandicoot Go to original post
    Thanks for the info, there have been some changes to help AU/NZ players get into games faster but obviously this is the exact opposite. We will monitor this situation going forward.
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  8. #8
    From Europe, it was also placed on an Asian server. I set back. But since then, matchmaking hasn't worked.
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  9. #9
    Rydlar's Avatar Junior Member
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    Jan 2017
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    Australia
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    I am from Australia and I cannot matchmake for anything either, I chose to find a better server and still nothing and some late nights i will get put in with US servers which makes my lag horrible and unplayable
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  10. #10
    Originally Posted by Ubi-Bandicoot Go to original post
    Thanks for the info, there have been some changes to help AU/NZ players get into games faster but obviously this is the exact opposite. We will monitor this situation going forward.
    Thanks, Please make this is a high priority as there are many reports about the same issue. We can't play the game if we can't matchmake for projects or end game activities. I can receive or send a direct invite from or to a friend but I am not able to matchmake with anyone for any activity.
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