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  1. #1

    Matchmaking doesn't work since weekly maintenance 25/4/19

    I cant find anyone through matchmaking since the last maintenance.

    I have tried searching all gametypes (except conflict) and cant get matched with a single person no matter how long I wait for.

    I can still join a friend or have them join me with no issue.

    My lobby also keeps resetting to clan and friends only whenever I log in.

    I have tested connection, restored licenses, deleted and re downloaded the game files, rebuilt database and nothing resolves the problem

    prior to the update I could find a match within a minute or two regardless of gametype.

    I have a physical copy of the game and play on a PS4 pro with a hard wired fibre internet connection, I am playing in Australia.


    I checked with a friend who lives in the same city and has the same set up he is having the same issues.

    Unsure what else to try, any help would be appreciated
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  2. #2
    after repeating all the troubleshooting steps Im now finding matches in the U.S west server.


    at least when I was getting matched into asian servers lag would be minimal and I'd be playing and searching for people in the same timezone as me.


    please help
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  3. #3
    Ubi-Bandicoot's Avatar Ubisoft Support Staff
    Join Date
    Sep 2017
    Posts
    2,775
    Hey there,

    Sorry to hear you're having trouble with this.

    I can confirm I reported this earlier for players having issues getting their local data centre in AU and NZ, when we have an update we will communicate this.

    Apologies for the inconvenience at the moment.
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  4. #4
    thanks mate, appreciate the response.
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