IM having problem with the Far Cry New dawn locking up every 10 to 20 seconds. The screen and game play both freeze. Sound loops during the freeze. It will freeze for 1 to 3 seconds and they restart.
The first time I played I did not have an issue. This started on April 22nd. The problem has repeatedly reoccured after all troubleshooting.
This does not appear to be graphics related. The game will freeze even if its on a menu screen.
So far ive verified my files via steam. Ive done a hard reset. Ive updated my Nvidea drivers. Ive turned my graphics down to Low. I then uninstalled and reinstalled the game and the Uplay program. Ive updated all the support programs that were included in the support/software directory.
Nothing has helped so far.
Id attach my MSINFO and DXDIAG but it doesnt seem possible.
I submitted a support ticket but Im posting this here as well thinking maybe the community has a fix. Thanks in advance for any help.
System specs
OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-KK0RBV1
System Manufacturer ASUS
System Model All Series
System Type x64-based PC
System SKU All
Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2202, 08-Dec-15
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.619"
User Name DESKTOP-KK0RBV1\Yeglas
Time Zone Arabian Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.5 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 12.4 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
Hey there, welcome to the forums!
Thank you for your detailed post and case number. I appreciate that you have tried many of the steps outlined here.
Can you please test the game after performing a clean boot, and let me know if the issue persists?