1. #1

    Game account locked out

    Long story short, i refunded last year after you blocked me out of my primary phone accessing the account and said you couldnt help as i use an android emulator to stream, wednesday i purchased cash for the first time to pay off the last of my refund early to play this weeks events, purchased cash and did some challenge modes on stream, thursday morning cant load a google t and c to authorize access, this has last since thursday morning, ive spoken to google and they referred me to you, ive lost days of requests, team wars caps and fights, pvp packs and battlepass rewards? Can someone explain the issue or am i going to be ignored due to bluestacks usage?
    Share this post

  2. #2
    Ubi-Toller's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    2,507
    Hello there!

    Unfortunately there isn't much I can look into when it comes to accounts with ties to emulators. Phone Destroyer isn't meant to be used with those programs, so we're not able to provide troubleshooting help for those accounts.
    Share this post

  3. #3
    So you also wouldnt be able to help official streamers either?
    Share this post