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  1. #1

    FayCry New Dawn Freezing

    Hi all

    The last few days have seen my game keep freezing for a short while and it keeps doing it for about 20mins sometimes but then freezes completely, and I cant even get to task manager as it has locked up my PC so i have to reset the PC to restart..

    I have the latest NVidia card Driver from 11-04-19 have played this game for weeks so its not like I just installed it and have completed it except for a few challenges and have had no problems until now

    Can Anyone help ?

    I Will reinstall it if someone can point me to the save file as I don't want to do it all again

    I have just lowered my setting to low settings and played for an hour and it hasn't froze once so its a graf issue i assume, but I have always been able to play at high setting before this issue ? strange

    Windows 8.1
    Video Card NVIDIA GeForce GTX970
    RAM 16GB
    Processor Type Corei7-4790K CPU @ 4.00GHz
    Benq Zowie XL LCD Monitor
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  2. #2
    flybyme's Avatar Senior Member
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    Oct 2007
    Location
    New Zealand
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    Maybe a component in your computer is overheating. When did you last clean the dust out of it. Try running the game with the side off of your computer and also get a household fan to blow some air into it and see if that solves your problem.
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  3. #3
    Hiya CobraUk_68! We want to try to narrow down the issue at hand, I know you mentioned you used to be able to play it so I'd love for you to try a few steps first found in this FAQ. Should these steps not help, please could you grab your system information and send us a ticket here! (Then let me know the ticket number!)
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  4. #4
    flybyme's Avatar Senior Member
    Join Date
    Oct 2007
    Location
    New Zealand
    Posts
    504
    With all my years experience with computers this sounds more like a heating problem with his computer more than anything wrong with the software so try my recommendation out first before doing what Ubisoft suggest or else you well just keep going round in circles with them.
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