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  1. #1

    Is it even possible to buy any games from the store currently?

    I tried to buy the first Assassin's Creed and the Ezio Auditore Pack today but like many other people, I just lost my money and never received the games or any confirmation of the purchase. I sent a support ticket and I'm still waiting for a reply. I guess I'll get my money back at some point but I wonder if it's even possible to buy anything now? I want to play the game but it looks like in the past few days nobody was able to buy anything. I don't wanna lose more money.
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  2. #2
    This **** should be illegal, they are taking hundreds of customers money, providing no games. They know there is an issue, their support is already behind.

    Ubisoft, just shut down your freaking store because its not working and you are just stealing money!
     2 people found this helpful
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  3. #3

    Uplay Store won't load

    Well - maybe they did take it down Without realizing there was an issue I was trying to purchase from Division II - which routes to UPlay store but the store doesn't load. Just spins infinitely.... Came here to see if others were having issues
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  4. #4
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Hi guys! The store team is looking into reoccurring issues with the Store having orders failing often. Please note the money for these failed orders will be returned to your account within 10 business days. You can find more info about failed orders here.
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  5. #5
    Will people that bought games during sale, but because of problems on your side (UBISOFT) get right to purchase for the same price that where during sale? It is impossible to purchase from two places right now: web store and from Uplay.
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