Before you do anything else ubi... | Forums

[satori1969]

Please fix the texture and memory leaks in the PS4 Pro version. I will NOT buy an SSD to fix your issues for you. Having to re-set my PS4 after roughly 3 to 4 hours of play is not fit for purpose.

It is NOT my machine it is your memory leaks. Get the game to run properly, then fix the tweaks. If you do not respond to this asap, i will report the issue to Sony and i sugest others do the same.

Sorry, great game and fun but BROKEN!

[Kean_1]

If you find out how to report this to Sony, let me know. I have several videos I have taken as evidence that the game is not optimized for this console.

[phantomdragon78]

It's not just the PS Pro. I have the launch PS4 and I have to restart the game every few hours as well.

[Ubi-Raziel]

Hello everyone,

We have received reports of graphics issues on PS4 and PS4 Pro, an investigation was opened and our dev team are still investigation.

To help determine that we're discussing the same issue, what happens after the several hours of gameplay?

Kean_1 are you able to provide a video?

[satori1969]

Please....

You have had two massive threads regarding this issue. Multiple videos and screen shots, just fix it! I am fed up after paying £60 for a broken game. Read Dead 2 has far more detail and draw distance and that does not melt my PS4 Pro.

Less chat between yourselves and more action please.

[A_SpaceOddity]

Hello everyone,

We have received reports of graphics issues on PS4 and PS4 Pro, an investigation was opened and our dev team are still investigation.

To help determine that we're discussing the same issue, what happens after the several hours of gameplay?

Kean_1 are you able to provide a video?

Hahahahaha!

Are you kidding me!? There are threads on this board with hundreds of posts! What are the devs investigating? Run the game on any console, boom there is your problem.

STOP asking us for videos! Play your game

[Kean_1]

Hello everyone,

We have received reports of graphics issues on PS4 and PS4 Pro, an investigation was opened and our dev team are still investigation.

To help determine that we're discussing the same issue, what happens after the several hours of gameplay?

Kean_1 are you able to provide a video?

You can't even begin to imagine my level of frustration with your company at this moment. You do realize that your about the 3rd Community Mgr/Rep to ask me for video proof of this, right?

Here is the thread if you missed it (over 300 posts and quite a number of videos to boot).

https://forums.ubi.com/showthread.ph...on-PS4-PS4-Pro

.....and just so my conscience is clear and I can say I've done my due diligence in trying to help Ubi fix this issue, here is one of my latest videos
:

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Just be clear, it doesn't matter if I just spawned in to a new area or ran to a new one. It doesn't matter if I just started playing 5 minutes ago or 5 hours. The performance is nearly the same. .....this is all on a standard PS4.

Something else that is also in that thread is that some of your customers have even resorted to buying SDDs to try and solve this issue. Some have even reported success after doing so.

PLEASE, EVEN A SIMPLE ACKNOWLEDGEMENT OF THE ISSUE BY AN UBI REP WOULD BE BETTER THAN THE SILENCE WE HAVE HAD UP TO THIS POINT. TELL US THAT YOU SEE THE LAG THAT IS OBVIOUS ON THESE VIDEOS WE HAVE BEEN SHARING. GIVE US THE COURTESY OF THAT AT LEAST. The only replies so far are the requests for video proof which we have provided plenty of.

[satori1969]

I can tell you right now, if they cant fix this issue, i will be asking Sony for a refund. The game is cool and i enjoy it but it is not fit for purpose and does not run correctly.

[Kean_1]

I just want them to fix it or at least acknowledge that it is an issue and are working on a fix. It's not even on the "known list".

[Agent_Lezil]

yeah the same thing happens for me SOMETIMES. not all the time but yeah, it will render in low def then take a min to re-render in hi-def.

i wonder if ubi was playing on LAN test servers, latency could be an issue, i dont think its rendering things not on the hard drive though, so imo this shouldnt happen at all