1. #1

    Missing Squirrel Items

    So after patch all my Squirrel gear is missing. Found all Squirrels and got the achievement for diamond squirrel, so i had all the outfit unlocked. Really liked the helmet and hate that its gone. And no way to receive it again without starting over. Numerous other items such as the Beta exhaust for the Helium is missing as well. On ps4 pro. Any help would be appreciated. Thanx.
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  2. #2
    Originally Posted by calculusman1084 Go to original post
    So after patch all my Squirrel gear is missing. Found all Squirrels and got the achievement for diamond squirrel, so i had all the outfit unlocked. Really liked the helmet and hate that its gone. And no way to receive it again without starting over. Numerous other items such as the Beta exhaust for the Helium is missing as well. On ps4 pro. Any help would be appreciated. Thanx.
    I lost mine too, but was able to buy the missing stuff back in the gear store for 5 coins each.
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  3. #3
    Yeah, after dealing with two ubi support tickets. I said f it and bought em back myself.
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  4. #4
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Hello,

    I'm sorry to hear both of your squirrel outfits went missing.

    We started an investigation and are trying to look into why this happens. Most of the squirrel outfit can be purchased for 5 trials coins, though I understand that's not an ideal resolution at this time.
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  5. #5
    i have the same things this Morning. i restart my game and the squirrels helmet is missing. an idea how to have it again without buy it …
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  6. #6
    Nope, buying it back for 5 trials coins is the only solution atm. As long as ot was in ur imventory at some point, it should be on sale in the gear store. Sorry this happened to u as well. I was miffed when i saw how many items of mine were wiped after last patch.
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  7. #7
    I Don't find the squirrel helmet or glove in the trials store …
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  8. #8
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Most gear that has been gained or purchased as a bundle can be bought again in the in-game store for 5 Trials Coins, however not all items.

    Apologies for the delay in getting this resolved. Our dev team is aware and I'm keeping them up to date with as much information as possible.
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