1. #1
    icex42's Avatar Junior Member
    Join Date
    Jul 2016
    Posts
    11

    Trials Rising not starting anymore - EAC untrusted system file secur32.dll

    Hello,

    When I am trying to launch the game through steam or through uPlay I get the error from Esay Anti-Cheat "Untrusted system file (C:windows/system32/secur32.dll". I have tried uninstalling and repairing the easy anti cheat application from the Trials Rising folder and it didn't help. It is a bit weird since the game ran fine before, but I can't find a fix for this now.

    I have also opened a Ubisoft support case: Ubisoft Support Ticket: 08578798 with the MSinfo.txt and DxDiag.txt files attached for easier troubleshooting.

    Things I have tried to fix it:
    - repairing and reinstalling the anti cheat application for Trials Rising
    - restart the computer
    - running all possible windows updates
    - running SFC /scannow command in the CMD to try and possibly find any corrupted/missing .dll files and it finds no errors in the log
    - restarting steam
    - reinstalling Trials Rising a few times
    - verifying the game files through steam
    - updating the graphics drivers

    Please let me know about any solutions asap, since I can't play the game at all and it's very annoying.
    Share this post

  2. #2
    icex42's Avatar Junior Member
    Join Date
    Jul 2016
    Posts
    11
    Anyone have any ideas? I'm also wondering how long does ubi support usually take to respond?
    Share this post

  3. #3
    Hey there brother

    I am not experiencing this issue but I did a google and someone else on the ubi forums has found a work around, hopefully it helps

    https://forums.ubi.com/showthread.ph...2-secur32-dll)
    Share this post

  4. #4
    Also this may help, couple of suggestions here

    https://www.epicgames.com/fortnite/f...ed-system-file
    Share this post

  5. #5
    Ubi-Matcha's Avatar Ubisoft Support Staff
    Join Date
    May 2018
    Posts
    2,217
    Thanks for sharing PhutureProof!
    I'd also recommend running Steam, Uplay, and the game with admin rights, as well as white-listing these on any antivirus software.
    Share this post