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  1. #1

    Still missing weapon skins from the Ultimate Edition

    Bought the ultimate edition, lost my first responder weapon skin and secret service weapon skin to the bug around the launch of the game where you could lose skins on sold items. A fix was later implemented to stop the loss of skins, and eventually “all” skins were returned, except I never got my UE skins back (I did get my beta and ubi club skins back). I’ve had an ongoing Ubi support case open for the past month, but with no expected fix. Is anyone else out there still missing UE skins?
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  2. #2
    UbiGabrinth's Avatar Ubisoft Support Staff
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    Mar 2017
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    6,366
    I do not see other reports of this, but I'm reaching out to the team to let them know that there's a report of these skins still being missing.
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  3. #3
    Thanks for the reply! Hopefully it’s something that can get resolved soon. Support thought it was fixed two different times, but I haven’t seen either of those specific skins since around early access launch time.
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  4. #4
    Same here.
    I lost 2 skin cause of the selling bug. I got 1 back and the first responder skin never gone back.
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  5. #5
    Originally Posted by UbiGabrinth Go to original post
    I do not see other reports of this, but I'm reaching out to the team to let them know that there's a report of these skins still being missing.


    I have the same issue, its my "Secret Service" weapon skin and I have had a 1 month discussion with ubisoft support about this, however last update from Ubisofts side was that it has been escalated to the development team. But its slightly worrying that you havent heard reports about this when surely more than me have made tickets quite some time ago.

    Considering this has been ongoing for quite a while I would appreciate some kind of response that the issue is acknowledged.
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  6. #6
    Bump, still waiting for acknowledgement that the issue is being worked on.
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  7. #7
    Another bump, skins still missing.
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  8. #8
    UbiMorning's Avatar Community Representative
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    Sep 2017
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    15,450
    Hello! If you are still missing that content, please submit a ticket with proof of purchase if you have not already. Thank you!
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  9. #9
    How to get these skins?
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  10. #10
    UbiSushiVamp's Avatar Ubisoft Support Staff
    Join Date
    Jan 2021
    Posts
    453
    Hi there, sampomiu! Please reach out to our support team with your proof of purchase for the game to help look into the missing skins for you! Please make sure that you are filling out all of the drop downs when creating a ticket. Thanks!
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