1. #1
    lukazilla5xg's Avatar Member
    Join Date
    Oct 2018
    Location
    Brazil
    Posts
    50

    Unfair loss in challenge mode

    Hey guys,
    First of all thanks for all the amazing stuff you guys give to us. As a f2p I'm very grateful for everything. I bought the premium pass yesterday and I'm trying to get a many wins in challenge mode as I can. So I was playing this guy and I win the match (appeared "victory" on the screen) and then for some reason I got disconnected from the server (my connection is great). When I first entered in the challenge mode, it wasn't labeled as a loss, so I moved on. But after I win my next match the loss was there. I think it's totally unfair. Can you guys make something? I'm afraid to continue and this happens again and I got more unfair losses and lose all the battle tokens.

    Video I recorded right after my match freeze
    https://youtu.be/BTDskM5L5Is

    Screenshot of the loss
    http://imgur.com/gallery/acnHLS1

    In-game name is lukazilla. Hope you guys can help me
    Share this post

  2. #2
    lukazilla5xg's Avatar Member
    Join Date
    Oct 2018
    Location
    Brazil
    Posts
    50
    Just got my first fair loss. I'll be really upset if I got kicked from the challenge
    Share this post

  3. #3
    Ubi-Toller's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    2,507
    Hello there!

    This is an issue we are aware of and we are working towards a solution. I'll send in this data to the team, I'm sure they'll find it helpful. Thank you for those AND for your kind words! We're so glad you're enjoying the new additions to our game.
    Share this post

  4. #4
    lukazilla5xg's Avatar Member
    Join Date
    Oct 2018
    Location
    Brazil
    Posts
    50
    I got kicked from the challenge, so I'm a little upset. Hope you guys can solve this issue as soon as possible. And add more cards frequently please, I love them haha
    Share this post

  5. #5
    Ubi-Toller's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    2,507
    Absolutely! Are there any characters you'd like to see in our game in particular?
    Share this post

  6. #6
    lukazilla5xg's Avatar Member
    Join Date
    Oct 2018
    Location
    Brazil
    Posts
    50
    I would love to see Jesus, the parents of the kids (Mrs Cartman and Sheila are my favorites haha), Goth kids, more Garrisons ( why not?!), mystical and adventure Red, a new Big Gay Al in fantasy. I can talk about this all day long hahaha. I'm sure me and a lot of players really like new cards, it make the game always exciting. We did not even receive Shelly yet and I'm already thinking about the next new card haha
    Share this post