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  1. #1

    Matchmaking issue with clan friend in team

    I am facing issue when looking for more players for any main mission after the latest patch. When I'm playing solo, and run a matchmaking for challenge mission, I could easily find a group within 5 mins. Group member section on UI has no issue. However If I have a friend who is also from the same clan in my team, when I run matchmaking, the group member section will show clan tag on the free spots (looking for new players) and soon later it will then display 'Disconnected' on the two free spots. It seems like the system is only looking for players from the same clan who is also running matchmaking process for the mission. It could take hours and no player invitation sent out at all. Is anyone facing the same issue?
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello weilai1988,

    Sorry to hear that. Can you please try the troubleshooting steps in the link Here.
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  3. #3
    Hi Ubi-Mark,

    I have no issue connect with other players when I'm play solo (only me joining other player's session/team). I have issue to random matchmaking when a clan friend is in my team. the problem seems to be fixed in the previous update (not the one on 16th). Now the problem appears again in the latest update.
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