Card upgrade failed. Now all cards are missing | Forums

[Whistlepigjr]

I tried to level up my dogpoo from level 3 to level 4. I got a message that said card upgrade failed. The card did not level up and now I have 0/25 cards. Please look into this as I am missing 25 dogpoo cards. My in game name is whistlepigjr

[Ryaaaaaaaaaan]

This happened to me this morning. I had 17000 cash after claiming all rewards. Got a manbearpig as well. Upgraded tons of cards, Hermès from lvl 3 to max lvl 4. Dogpoo to max lvl 4, pirate Ike from 4 to max lvl 5 and more. Got the message upgrade failed try again later and game shut off. Reopened to find only 500 coins, all cards to where they were at before I upgraded them. All my mats gone. No mbp. Jesus. I almost quit the game on the spot.

I definitely need my account restored. This **** costs real money.

User name: ryyyyyyyyyyan (with 10 y’s)

[Ryaaaaaaaaaan]

17000 coins, not cash. My cash was all actually fine.

[Ubi-Toller]

We are looking into these issues right now. I'll add you details to our report!