1. #1

    Not able to subscribe to JD unlimited

    Hi all,

    I am unable to subscribe to JD unlimited. When it prompt me to unlock, i click and nothing happen. There is a purple page that ask me to go to Home Menu then ciick on Nintendo eshop to unlock/subscribe but my Nintendo eshop region don't support.

    Hence, i create another profile with a new Nintendo account (US) then try the unlimited thing. This time, when it prompt me to subsbribe to the song and when i click on Subscribe, it show the purple screen and i click on Unlock, it will have this retrieving online information then nothing happen already. I check, all the songs are still greyed out and when i repeat the process of subscribe/unlock, same thing happen.

    Anyone have such issue or have any advise.

    Had tried asking the support but still cant solved the problem.

    Appreciate any help.

    Thanks.
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  2. #2
    Anyone can advise? Thanks.
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  3. #3
    UbiGabrinth's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    6,366
    I'm sorry for the delayed response! Where did you buy your copy of Just Dance 2019 for the Nintendo Switch? It sounds like there's an issue with regions involved.
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